Enterprise AI Knowledge Architect

eGain Corporation; Sunnyvale (CA); On-site; USD 144,500 - 195,500; Full time

Benefits offered by this job

Stock options

Job summary

eGain Corporation in Sunnyvale, California, seeks a Solutions Architect, Professional Services to design and implement AI-powered knowledge solutions for Fortune 500 clients and government agencies.

You will lead technical workshops, translate business needs into scalable architecture, and collaborate with IT and business stakeholders. Compensation includes base salary of $170,000 per year and stock options; remote work not specified.

Qualifications

• Bachelor’s degree in Computer Science or a related field.
• 3–5 years as a Solutions Architect implementing enterprise solutions.
• Experience deploying AI applications in production environments.
• Ability to lead workshops and translate requirements into architecture.

Responsibilities

• Architect AI-powered knowledge solutions using the eGain Knowledge Method.
• Integrate eGain Knowledge Hub with enterprise systems.
• Lead technical workshops and discovery sessions with customer stakeholders.

Skills

Architectural design

AI/ML deployment

Stakeholder workshops

Technical leadership

Education

Bachelor’s degree in Computer Science or related field

Job description

eGain Corporation in Sunnyvale, California, seeks a Solutions Architect, Professional Services to design and implement AI-powered knowledge solutions for Fortune 500 clients and government agencies.

You will lead technical workshops, translate business needs into scalable architecture, and collaborate with IT and business stakeholders. Compensation includes base salary of $170,000 per year and stock options; remote work not specified.