Enterprise AI Engineer for Customer Deployments

Wilco; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Free lunch and dinner in the office

Flexible PTO

Quarterly team offsites

Job summary

Doppel is building the AI-native social engineering defense platform. We’re looking for technically strong, product‑minded engineers who enjoy working directly with customers to solve complex problems and rapidly build solutions that become part of the Doppel platform.

The ideal candidate combines strong software engineering skills with customer empathy, product intuition, and the ability to execute independently in ambiguous environments.

Qualifications

• Strong software engineering background with production applications (Python preferred).
• Familiarity with AI application development, LLM APIs, or workflow automation is a strong plus.
• Comfortable working directly with enterprise and non-technical customers to solve technical problems.
• Strong understanding of enterprise authentication and integrations (OAuth, SAML, SCIM, webhooks, REST APIs).
• Proven ability to manage multiple projects and stakeholders simultaneously.
• Excellent communication and organizational skills, with the ability to bridge technical and non-technical teams.
• Product-minded, highly autonomous, and comfortable in a fast-paced startup environment.

Responsibilities

• Build customer-facing applications, workflows, and product capabilities for enterprise problems.
• Develop AI-powered automations and integrations for customers and internal teams.
• Prototype and ship end-to-end solutions that can evolve into core product functionality.
• Partner directly with enterprise customers to understand requirements and drive deployments.
• Build and maintain integrations with APIs, webhooks, identity providers, SIEM/SOAR platforms.
• Troubleshoot authentication and enterprise integration issues (OAuth, SAML, SCIM).
• Own multiple customer projects simultaneously, coordinating across teams.
• Translate customer feedback into scalable product improvements.
• Build internal tooling to accelerate onboarding, deployment, and operations.
• Create and maintain documentation, dashboards, and best practices for deployments.

Skills

Python

Production applications

AI application development

OAuth/SAML/SCIM

REST APIs/webhooks

Project management

Communication

Autonomy

Job description

Doppel is building the AI-native social engineering defense platform. We’re looking for technically strong, product‑minded engineers who enjoy working directly with customers to solve complex problems and rapidly build solutions that become part of the Doppel platform.

The ideal candidate combines strong software engineering skills with customer empathy, product intuition, and the ability to execute independently in ambiguous environments.