Enterprise AI Deployment Strategist - Remote

ElevenLabs; United States; Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Innovative culture

Growth paths

Learning & development stipend

Annual company offsite

Co-working stipend

Job summary

ElevenLabs is a remote-first company seeking a Deployment Strategist to deploy ElevenAgents for enterprise clients. You will synthesize customer workflows, identify high-impact use cases, and shape delivery outcomes with a focus on measurable business impact.

You will own flagship deals, work closely with strategic customers, and collaborate with Forward Deployed Software Engineers to bring use cases to life.

Qualifications

• 3+ years of experience working with customers in a technical capacity.
• Experience in product development, delivery, and change management
• Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles
• Basic proficiency in Python and familiarity with API integration
• Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions
• A proven track record of taking ownership of complex, ambiguous projects and delivering results
• Adaptability to work across different customer environments, industries, and technical use cases
• Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks
• Ability to creatively map enterprise use cases and workflows to AI systems

Responsibilities

• Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents.
• Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close.
• Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team.
• Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life.
• Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact.
• Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
• Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
• Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap.
• Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers.
• Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.

Skills

Customer-facing experience

Product development

Sales cycles

Communication

Problem-solving

Ownership

Cross-functional collaboration

Adaptability

Technical aptitude

Tools

Python

API integration

AI agent frameworks

Job description

ElevenLabs is a remote-first company seeking a Deployment Strategist to deploy ElevenAgents for enterprise clients. You will synthesize customer workflows, identify high-impact use cases, and shape delivery outcomes with a focus on measurable business impact.

You will own flagship deals, work closely with strategic customers, and collaborate with Forward Deployed Software Engineers to bring use cases to life.