Enterprise AI Automation Lead

100 Salesforce, Inc.

San Francisco (CA)

On-site

USD 141,000 - 246,000

Full time

2 days ago

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Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce in San Francisco is seeking a seasoned Product Manager to lead process automation for enterprise B2B SaaS solutions. You will own roadmaps, translate customer requirements into automated workflows using AI prompting and low/no-code tools, and drive end-to-end delivery.

You will collaborate with Engineering, Design, and Customer Success to deliver scalable blueprints, write PRDs and user stories, and guide Agile delivery while reducing manual work and increasing efficiency across

Qualifications

3-8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting.
Experience building external-facing products in enterprise B2B SaaS environments.
Strong understanding of business workflow mapping, process modeling, and process improvement methodologies.
Proven experience translating business requirements into structured automated workflows or solutions.
Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms.
Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical audiences.
Proven ability to collaborate with virtual and global cross-functional teams including engineering, design, and customer success.
Rigor and consistency in managing product backlogs and executing delivery.

Responsibilities

Own the roadmap for process blueprints and automation solutions, balancing strategic direction with foundational execution needs.
Own the feature lifecycle for specific components from discovery through launch and iteration.
Identify operational inefficiencies, manual processes, and automation opportunities across customer and internal workflows.
Partner with customer-facing team leaders to map and analyze customer requirements for new solutions.
Build solution blueprints and workflow automations using current platform features.
Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions.
Validate, test, and iterate blueprints for accuracy, consistency, and performance.
Translate high-level goals and customer requirements into clear PRDs, user stories, and technical acceptance criteria.
Manage the product backlog, prioritize sprints, and drive consistent delivery using Agile methodologies.
Document solution architecture, demonstrations, and implementation guidelines.
Conduct user interviews and quantitative analysis to deeply understand customer pain points and identify product opportunities.
Act as the voice of the customer within the development process.
Partner with Engineering and Design (UX/UI) to ensure technical feasibility and intuitive user experiences.
Provide structured, detailed feedback to Product Managers regarding feature gaps and enhancements needed to support scalability.
Support rollout and enablement of blueprint solutions across teams and customers.