Enterprise Account Manager - Leadership Role

Automated Logistics Systems, inc.; Grand Rapids (MI); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

OTE 130k

Office culture

Daily team meetings

Onboarding ramp

Senior management

Health & 401k

Job summary

Automated Logistics Systems, inc. in Grand Rapids, MI, is seeking an Enterprise Account Manager to lead client relationships, drive strategic growth, and manage key accounts within our logistics network.

You will direct a team, oversee negotiations and contracts, and contribute to monthly P&L planning while delivering measurable improvements in customer experience and operational efficiency.

Qualifications

• Minimum of 5 years of experience managing key customer accounts in logistics and transportation management.
• Bachelor’s degree in Business Administration, Sales, or related field is preferred.
• Excellent negotiation, communication, and interpersonal skills.

Responsibilities

• Lead a team of professionals, providing guidance, support, and direction to ensure success.
• Drive strategic plans to grow revenue and improve operational efficiency.
• Develop and grow relationships with client key decision makers to add value.
• Oversee contract management and negotiations to secure favorable terms.
• Produce and manage monthly P&L budgets and forecasts.

Skills

Negotiation

Communication

Interpersonal skills

Education

Business degree

Job description

Location: Grand Rapids, MI

Remote Status: On-Site

Job Id:329

# of Openings:1

ALS is a renowned, family-owned third-party logistics company with a rich legacy spanning nearly a century. Based out of Jackson, Michigan, with offices in Grand Rapids, MI, Laredo, TX, and Monterrey, Mexico, ALS has built a reputation for excellence and reliability in the logistics industry. As we approach our 100th anniversary, we remain committed to growth, innovation, and the success of our team. At ALS, we foster a culture of dedicated individuals who are passionate about transforming opportunities into lifelong careers. Our remarkable journey and achievements are driven by the leaders within ALS and the dedication of our team who execute our strategic vision.

Join our team at ALS as an Enterprise Account Manager and take charge of leading, managing, and holding your team accountable while driving strategic growth and fostering strong client relationships. The key focus of this role is to work with clients to develop and execute solutions that enhance customer experience, along with drive continuous improvement projects for the clients and ensure promised results are met.

Responsibilities:

Lead, Manage, and Accountability (LMA):

• Lead a team of professionals, providing guidance, support, and direction to ensure success.
• Manage team performance, setting clear expectations, and holding team members accountable for their actions and results.

Drive Strategic Growth & Continuous Improvement:

• Develop and execute strategic plans to drive growth and improve operational efficiency.
• Continuously evaluate processes and procedures, identifying areas for improvement and implementing solutions to enhance performance.

Develop and Grow Relationships with Client Key Decision Makers:

• Build and maintain strong relationships with key decision-makers at client organizations.
• Understand client needs and objectives, proactively identifying opportunities to add value and enhance the client experience.

Contract Management and Negotiations:

• Oversee contract management processes, ensuring all contracts are accurate, compliant, and aligned with company objectives.
• Lead contract negotiations, securing favorable terms and agreements that benefit both parties.

Produce and Manage Monthly P&L Budget and Forecast:

• Develop and manage monthly P&L budgets and forecasts, tracking financial performance and identifying variances.
• Analyze financial data to make informed decisions and recommendations to support business objectives.

Requirements:

• Bachelor’s degree in Business Administration, Sales, or a related field is preferred
• Minimum of 5 years of experience managing key customer accounts in logistics and transportation management.
• Proven track record of driving revenue growth and achieving sales targets.
• Excellent negotiation, communication, and interpersonal skills.
• Solid understanding of contract management and financial forecasting.

We Offer You:

• Competitive base salary + quarterly bonus with an OTE = $130,000.
• An office environment with weekly themes andevents that build ouroffice culture.
• Collaborative team environment with daily team meetings, software tools, and support structure.
• Proven onboarding and ramp plan to train you for success in this business-critical role.
• Experienced management team who started in similar roles as this one and understand the value you bring to our ALS family.
• Competitive base salary, commission structure, paid time off, 401k automatic contribution, and a company paid health benefits program.

At ALS, we value our employees and strive to create a positive and supportive work environment. We believe that our success as a company is directly tied to the success and satisfaction of our employees. We embrace a work hard, play hard culture and offer various opportunities for recognition and celebration of achievements. From our weekly Top Dog awards to our Friday lunches, we aim to create a fun and inclusive office community. Join us at ALS and become a part of our family as we work together to achieve our common goals.