Enterprise Account Manager, Comcast Business

Comcast; Stockton (CA); On-site; USD 64,755 - 92,228; Full time

Job summary

Comcast is seeking a strategic account manager in Stockton, California, responsible for managing mid-market customer accounts. This role includes meeting sales quotas, renewing contracts, and ensuring customer satisfaction. The ideal candidate will have 5-7 years of experience, strong sales skills, and a Bachelor's degree. Compensation ranges from $64,755.86 to $92,228.04, alongside potential commission. Comcast offers comprehensive benefits for eligible employees.

Qualifications

• 5-7 years of relevant work experience in sales or account management.

Responsibilities

• Meet or exceed monthly sales quota through sales opportunities.
• Renew customer contracts to protect revenue streams.
• Maintain customer satisfaction and escalate issues as needed.
• Collaborate with leadership to optimize sales strategies.

Skills

Qualification Development

Identifying Sales Opportunities

Sales Proficiency

Sales Development

Business

MEDDIC

Education

Bachelor's Degree

Job description

Job Summary

Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid‑market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.

Core Responsibilities

• Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.
• Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate.
• Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise.
• Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid‑market segment.
• Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
• Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C‑level and Executive level personnel.
• Manage existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills

• Qualification Development
• Identifying Sales Opportunities
• Sales Proficiency
• Sales Development
• Business
• MEDDIC

Compensation

Primary Location Pay Range: $64,755.86 – $92,228.04 USD (California). Targeted Commission: $30,000.00. Base pay is one part of the total rewards. Most sales positions are eligible for a commission under the terms of an applicable plan.

Benefits

Comcast provides best‑in‑class benefits to eligible employees. For more details on compensation and benefits, refer to the company careers site.

Education

Bachelor's Degree

Relevant Work Experience

5‑7 Years

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Equal Opportunity Employment

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.