Enterprise Account Manager

Instawork; Los Angeles (CA); Remote; USD 90,000 - 120,000; Full time

Job summary

Instawork is seeking an Enterprise Account Manager to join its rapidly growing team in Los Angeles. This remote-based role will focus on managing top-tier client accounts, expanding business opportunities, and achieving sales goals. The ideal candidate will possess at least 3 years of relevant experience and demonstrate a strong ability to build relationships and drive revenue. This position offers professional growth, equity options, and comprehensive benefits.

Benefits

Equity in the form of stock options

Flexible paid time off

Medical, dental, and vision plans

Home office and phone stipends

401K plan

Employee health savings account (HSA) contribution

Qualifications

• 3+ years of experience in software, human capital management technology, staffing or recruiting.
• Consistent achievement of sales goals.
• Excellent consultative approach to identifying problems.

Responsibilities

• Develop and maintain strong relationships with top-tier accounts.
• Own growth and retention metrics for assigned customer portfolio.
• Meet and exceed sales growth goals.

Skills

Communication

Sales

Customer Relationship Management

Problem Solving

Strategic Thinking

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

At Instawork, our mission is to create meaningful economic opportunities for local businesses and skilled hourly professionals in communities around the world. We're building the leading AI-powered labor marketplace—and we're looking for exceptional talent to help us scale quickly and make an even greater impact. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re transforming the way the world works.

*This is a remote-based role, but candidates must be located in the Great Los Angeles, CA area*

We have an immediate opening for an Enterprise Account Manager, with a proven track record of success to join our rapidly growing team. Reporting to the Manager, Account Management,this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Enterprise Account Manager, you will manage a portfolio of top-tier assigned customers within Midwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business.

What You’ll Do

• Develop and maintain strong relationships with accounts with a long-term partnership vision in mind
• Own both growth and retention metrics for a portfolio of customer accounts
• Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations
• Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business
• Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue
• Identify, prioritize, and track progress towards key account metrics and annual quota
• Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution
• Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership
• Collaborate with internal stakeholders across product, engineering, community operations, and finance
• Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually
  

Who Are You

• 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales
• Consistent achievement of sales goals
• Excellent communication skills and a consultative approach to identifying problems and finding solutions
• Takes ownership of problems and proactively seeks timely resolution
• Proficient in Salesforce
• Ability to play well with members of your team through collaboration and sharing of learned insights
• Passion for Instawork and a strong motivation to maximize revenue and impact on the business
• Drive and willingness to exceed expectations with a strong work ethic
• Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results
• An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems
  

For CA based applicants:

• The base salary for this position is $90,000 + eligible for OTE
• This position is eligible for equity in the form of stock options
  
• This position is eligible for Instawork benefits, including:
  
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
  
• Flexible paid time off
  
• At least 8 paid company holidays annually
  
• Home office stipend
  
• Phone stipend
  
• Commuter stipend
  
• Supplemental pay on qualified leaves
  
• Employee health savings accounts (HSA) contribution
  
• Flexible spending plans
  
• 401K plan
  
• Perkspot - discount program through Lumity

Instawork Values

• Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.
  
• Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.
  
• Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together.
  
• Empathy, Trust, Candor -- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.

#LI-Remote

About Instawork

Founded in 2015, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country’s top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for “Best Innovation” and one of the “Best Business Apps” by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada.

At Instawork, we constantly evaluate how to build an optimal work environment for success. Currently we operate on a hybrid model, but we remain open to adapting our policies to meet the needs of our evolving business and team dynamics. As we continue to grow, we're seeking candidates who are excited about contributing to our in-person culture and open to the idea of working in-office up to 5 days a week.

For more information visit www.instawork.com

We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply.

To learn more about our company values, please visit: https://info.instawork.com/about

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