Enterprise Account Executive, AI SaaS Sales (Remote - US)

Yelp; Jersey City (NJ); Remote; USD 125,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401(k) retirement savings plan

Employee stock purchase plan

Parental leave

Wellness subsidy

Work from home reimbursement

Professional development reimbursement

Job summary

Yelp is hiring for an Enterprise Sales role focused on Yelp Host, an AI-powered phone answering platform for restaurants. You will own the full sales cycle with franchise groups and national brands, navigating complex deals and coordinating with Marketing, Product, and Customer Success to ensure a seamless buyer experience.

We seek candidates with 6–8+ years in closing SaaS, a track record of six-figure contracts, and deep knowledge of restaurant tech ecosystems including POS and AI/voice

Qualifications

• 6–8+ years in a closing SaaS role.

Responsibilities

• You will own the full enterprise sales cycle for multi-location restaurant groups (50–500+ units).
• You will build and manage a strategic pipeline of franchise groups and national brands.
• You will navigate complex deal structures with corporate decision-makers and partners.
• You will partner with Marketing, Product, and Customer Success for seamless buyer experiences.
• You will develop expertise in restaurant operations, voice AI, and competitive landscape.
• You will travel up to 50% for key onsite meetings and events.
• You will exceed quota and build a repeatable enterprise playbook as we scale.

Skills

SaaS sales

Enterprise sales

Contract negotiation

POS systems

Reservations platforms

AI/voice platforms

Tools

POS systems

Reservations platforms

AI/voice platforms

Job description

Summary

Please note that while this is a remote position, it is required that the candidate resides within 50 miles of a major airport. States included in Yelp's defined regions include:

For West: California (excluding the Bay Area), Washington, Oregon, Idaho, Montana, Wyoming, Nevada, Utah, Arizona, Colorado, New Mexico, Oklahoma, Texas, North Dakota, South Dakota, Nebraska, Kansas, Iowa, Illinois

For East: Pennsylvania, New York, Vermont, New Hampshire, Maine, Massachusetts, Connecticut, Rhode Island, New Jersey, Virginia, Delaware, Maryland, West Virginia, Kentucky, Tennessee, Mississippi, Louisiana, Arkansas, Alabama, Georgia, North Carolina, South Carolina, Florida, Indiana, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Ohio, and Wisconsin

Are you passionate about helping restaurants succeed? At Yelp, our product suite reaches and engages diners, creating unforgettable guest experiences on the largest restaurant discovery platform in the world. Our mission: deliver the best possible experience to every diner, while becoming the essential partner for restaurants navigating daily challenges.

Enter Yelp Host — an AI-powered phone answering agent built just for restaurants. Yelp Host, picks up every call, 24/7, in 17 languages, ensuring restaurants never miss a reservation, takeout order, or revenue opportunity. With intelligent FAQ handling, smart call transfers, and comprehensive call logs, Host gives operators what no standalone voice AI startup can match: built-in diner demand, instant setup through Yelp business pages, and a seamlessly bundled ecosystem with Yelp Guest Manager (reservations & waitlist). All backed by Yelp’s unparalleled restaurant data and thriving consumer platform.

Why Yelp Host

• Sell AI tech that’s already live and driving ROI at thousands of restaurant locations
• Leverage Yelp’s unmatched platform, relationships, and data — advantages no startup can replicate
• Help shape our enterprise strategy at a pivotal moment, as category leadership is defined
• Work alongside a senior GTM team that values speed, ownership, and craft

What You’ll Do

• You will own the full enterprise sales cycle — from outbound prospecting and inbound qualification to negotiation and close — for multi-location restaurant groups (50–500+ units)
• You will build and manage a strategic pipeline of franchise groups, restaurant holding companies, and national brands, driving new logo acquisition and expanding existing portfolios
• You will navigate complex deal structures involving corporate decision-makers, franchisees, technology partners, and POS integrators
• You will partner cross-functionally with Marketing, Product, and Customer Success to deliver seamless buyer experiences and inform the product roadmap
• You will develop deep expertise in restaurant operations, voice AI, and the competitive landscape to position Yelp Host’s unique advantages
• You will travel strategically for key onsite meetings, franchise conferences, and major industry events — up to 50%
• You will consistently exceed quota while building a repeatable enterprise playbook as we scale

What It Takes To Succeed

• You have 6–8+ years in a closing SaaS role, with substantial experience selling to multi-location (50+ groups) or enterprise restaurant/hospitality accounts, as well as direct contacts at Enterprise accounts
• You have a proven track record of closing six-figure annual contracts with complex buying committees
• You have a deep familiarity with the restaurant technology ecosystem — experience with POS, reservations, phone systems, or AI/voice platforms strongly preferred
• You have comfort managing long-cycle deals (3–9 months) with multiple stakeholders and franchise structures
• You have strong collaboration skills — you thrive partnering with Success, Product and Engineering, not operating in a silo
• You will need access to an individual hardline high-speed internet connection in your workspace. This job cannot be performed using satellite internet or a mobile hotspot

What You’ll Get

• The base salary range for this role is $125,000 - $140,000 annually
• This role is also eligible to earn uncapped quarterly incentive compensation (sales commissions)
• Target annual compensation for this role is $250,000 - $280,000 which includes base salary and quarterly incentive compensation assuming minimum performance expectations are met
• Effective your first day: Full medical, vision, and dental coverage
• Mental health support and services via Modern Health
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 paid wellness days, 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Professional development reimbursement
• Work from home reimbursement
• For more information about US benefits at Yelp, please check out this link

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).

Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.