Enterprise Account Executive

Penske; Reading (MA); On-site; USD 110,000 - 170,000; Full time

Job summary

Penske Logistics is seeking an Enterprise Account Executive to manage strategic accounts, build executive-level relationships, and drive revenue growth across critical customers. The role emphasizes collaboration with IT, Engineering, Safety, Finance, HR, and Loss Prevention teams to align on account strategies.

Responsibilities include guiding customer experience, renewing contracts, and identifying opportunities for incremental revenue while maintaining a high standard of delivery and

Qualifications

• 7 to 10 years of experience leading the entire customer experience for large customer accounts, preferably in a third party logistics selling environment
• Proven account management skills to create, maintain, and enhance customer relationships
• High proficiency in the 3 Qs (IQ, EQ, CQ)
• Excellent presentation and verbal/written communication skills
• Highly collaborative and customer focused approach
• Analytical skills (tools, systems, and critical thinking)
• Detail oriented
• Strong organizational and time management skills
• Strong computer skills, including Microsoft Word, Excel, PowerPoint, Outlook, and Sales CRM
• Bachelor’s degree in Business, Supply Chain Management, or related field; MBA preferred
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel and work hours as needed, travel to Penske locations

Responsibilities

• Act as the primary voice of the customer
• Build senior level customer relationships
• Manage delivery compliance to support revenue and profit targets
• Lead account strategy with Penske teams (IT, Engineering, Safety, Finance, HR, Loss Prevention)
• Lead regular reviews with Penske teams to maximize customer impact
• Act as consultant for ongoing opportunities and improvements
• Develop and monitor predictable communications patterns
• Lead sales growth opportunities and contract renewals
• Seek innovative solutions that challenge the status quo
• Drive revenue growth within accounts
• Handle additional projects as assigned by management

Skills

Account management

Customer relationships

Presentation skills

Communication skills

Analytical skills

Time management

MS Office

Sales CRM

Education

Bachelor’s degree in Business or related field

MBA preferred

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Sales CRM

Job description

Enterprise Account Executive

Location: Reading PA or Dearborn, MI.

Shift: Monday - Friday 8 am - 5 pm

Position Summary

The Enterprise Account Executive is responsible for building and executing a collaborative, focused, and proactive approach to ensure 100% retention of profitable revenue for our key customers. The 6 areas of focus are improving customer experience, driving thought leadership, creating innovation, ensuring effective communication, owning the commercial relationship, and growing the account(s) where possible.

Key Responsibilities Include

• Act as the primary voice of the customer

• Build strong senior level customer relationships

• Manage compliance to customer deliverables that support revenue & profit targets

• Create and lead account strategy in partnership with Penske functional teams (including IT, Engineering, Safety, Finance, HR, Loss Prevention, and more)

• Lead a regular review with functional Penske teams to assess what we are doing for the customer, and how we can do more

• Act as consultant for the customer (outside of a sales/operations environment) for ongoing opportunities and improvements

• Develop and monitor predictable communications patterns

• Act as the sales lead for growth opportunities

• Seek innovative solutions that challenge the status quo

• Lead contract renewal efforts with customer and internal stakeholders

• Continually seek areas of potential revenue growth

• Other projects as assigned by the Manager

Qualifications

• 7 to 10 years of experience leading the entire customer experience for large customer accounts, preferably in a third party logistics selling environment

• Proven account management skills required in order to create, maintain, and enhance customer relationships

• High proficiency demonstrated in the 3 Qs (IQ, EQ, CQ)

• Excellent presentation and verbal/written communication skills

• Highly collaborative and customer focused approach

• Analytical skills (tools, systems, and critical thinking)

• Detail oriented

• Strong organizational skills, time management skills, and the ability to prioritize multiple projects / work streams while meeting tight deadlines

• Strong computer skills, including Microsoft Word, Excel, PowerPoint, Outlook, and Sales CRM

• Bachelor’s degree in Business, Supply Chain Management, or related field; MBA preferred

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education and criminal history) and drug screening

Physical Requirements

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk and sit.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market‑leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply‑chain costs. Visit Penske Logistics to learn more.