Enterprise Account Executive

MCKESSON; Arizona; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading healthcare company seeks an Enterprise Account Executive to manage customer relationships and drive new solutions. The role involves overseeing contract execution and collaborating with stakeholders to ensure customer satisfaction and retention. Ideal candidates will possess strong account management skills and financial acumen, with a focus on delivering value to clients.

Qualifications

• Typically requires 4+ years of relevant experience.
• Proven track record of customer retention and renewals.

Responsibilities

• Manage overall customer relationship and renewals.
• Engage Enterprise subject matter experts throughout sales process.
• Prepare and present Quarterly Reviews with customers.

Skills

Account Management

Financial Acumen

Presentation Skills

Negotiation Skills

Consultative Selling

Education

4-year college degree

Tools

Salesforce.com

Microsoft Office

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

• Must reside in AZ

The Enterprise Account Executive (EAE) is responsible for managing the overall customer relationship to include day-to-day customer activities, renewals, and issue resolution for assigned accounts. Account Executive is also responsible to qualify, collaborate with Enterprise subject matter experts and to drive new Enterprise Solutions through contracting & customer implementation. Secure and document customer’s realized return on investment (ROI) and value of new solutions. Portfolio of customers to include IDN’s and Health Systems within designated customer class. Primary focus will be to renew all IDN / Health System customers working with VP of Renewal & Field Leadership team. The Enterprise Account Executive may also support Business Development Team in designated areas.

Key Responsibilities

Enterprise Solutions

• Engage Enterprise subject matter experts throughout sales process.
• Oversee contract execution & implementation of new Enterprise Solutions
• Collaborate with Enterprise stakeholders to drive incremental solutions.
• Secure customer validation of Return on Investment (i.e. COGS & $'s impact, Value) on new and existing Enterprise Solutions
• Gain agreement of Enterprise Solutions $ value within renewal / decision criteria

Territory Management

• Managing the customer lifecycle
• Prepares and presents Quarterly Reviews with customers including goals, initiatives, trends, financial impact, value and ROI, etc.
• Create and manage agenda driven customer meetings.
• Consistent onsite and meeting schedule and documentation within SFDC
• Visibility to build & enhance cross department relationships throughout IDN and / or Health System
• Serves as the issue resolution point for customer.
• Internal coordination across Enterprise to insure highest level of customer satisfaction (i.e. NPS)
• Understand decision process and key stakeholders.
• Retain at or above market Annual Operating Profit (AOP)
• Other duties as assigned by Vice President of Health Systems

Degree or equivalent and typically requires 4+ years of relevant experience.

Education

4-year college degree or equivalent work experience

Critical Skills

• 4+ years of Account Management in healthcare industry preferred.
• Proven track record of customer retention, renewals, and growth
• Financial Acumen : Clear, concise understanding of financial levers
• Ability to communicate and influence at all levelsof the organization as well as presentation skills to C-level audiences. Consistently delivering compelling presentations and QBRs
• Accountable to drive sales process from inception to contract execution to include a seamless implementation
• Drive result through exceptional negotiation skills
• Exceptional Consultative selling skills & ability to have crucial conversations, gain customer validation of overall Enterprise-wide value proposition

Additional Skills

• Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint) and Salesforce.com or CRM software experience
• In depth knowledge of the healthcare industry and impact to IDN or Health System
• Strategic, innovative, out of the box thinker, with demonstrated success in complex problem resolution
• Ability to manage multiple projects / tasks and meet deadlines in a fast-paced environment
• Planning, and forecasting along with market intelligence and assessment skills
• Strong business and financial acumen
• Collaborative team player with strong interpersonal and resource management skills

Working Conditions

• Home office with extensive area travel up to 50%

Physical Requirements

• Lifting, standing, etc.) - Lift up to 25 pounds, some physical work will be necessary
• Must have a valid driver’s license and ability to travel per customer requirements

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Total Target Cash (TTC) Pay Range for this position :

Total Target Cash (TTC) is defined as base pay plus target incentive.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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