ENT Front Desk Specialist — Patient Care & Scheduling

Lexington Clinic; Frankfort (KY); On-site; USD 18,000 - 25,000; Full time

Job summary

Lexington Clinic in Frankfort, KY is hiring a Medical Receptionist Level 3 for ENT Specialists Frankfort. You will greet patients, register, schedule, triage calls, manage EHR work-list, and handle pre-authorizations, chart prep and off-site coordination.

The role requires professionalism, excellent communication, and the ability to work in a fast-paced clinic environment. This is a full-time position with varied clerical and clinical support duties, emphasizing attendance and reliability.

Qualifications

• Formal training indicated by a high school diploma or equivalent.
• Experience working with the public.
• Ability to maintain composure in fast-paced and stressful situations.
• Pleasant attitude and neat appearance.
• Excellent communication skills; excellent telephone communication skills.
• Medical office experience preferred.
• CPR certification.

Responsibilities

• Greeting patients and handling registration duties.
• Expediting and scheduling procedures.
• Telephone triage and EHR work-list management.
• Chart prep and filing; rooming patients.
• Surgery scheduling and pre-authorization/pre-certification.
• Coordinate off-site procedures and attendance essential.

Skills

Communication skills

Phone communication

Customer service

EHR familiarity

Education

High school diploma or equivalent

Tools

CPR certification

Computer skills

EHR systems

Job description

Lexington Clinic in Frankfort, KY is hiring a Medical Receptionist Level 3 for ENT Specialists Frankfort. You will greet patients, register, schedule, triage calls, manage EHR work-list, and handle pre-authorizations, chart prep and off-site coordination.

The role requires professionalism, excellent communication, and the ability to work in a fast-paced clinic environment. This is a full-time position with varied clerical and clinical support duties, emphasizing attendance and reliability.