ENT Clinical Assistant — Patient‑Focused Care Team

South Bend Clinic; South Bend (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition reimbursement

Immediate 401(k) match

Paid volunteer time off

Parental leave up to 12 weeks

Life and disability insurance

Adoption/surrogacy benefit

mental health benefit

Job summary

The South Bend Clinic is seeking a Clinical Assistant for the ENT department on University Commons Campus in South Bend, IN. This full-time position supports patient flow, performs clinical tasks, and upholds patient care standards within a collaborative physician-led team.

Ideal candidates are Certified Medical Assistants or have related experience, with strong EMR skills and the ability to multi-task in a busy environment.

Qualifications

• Certified Medical Assistant or non-certified with related expanded experience.
• Proficient computer skills including EMR; highly organized and able to multi-task.
• Able to work with diverse patient base of all ages.
• Assist with clinical procedures; basic back office skills including injections, bandaging, and BP.

Responsibilities

• Provides triage and manages office flow to meet patients' medical and service needs.
• Performs the technical components of department clinical procedures.
• Documents all patient care thoroughly and per legal guidelines.
• Receives patients professionally and rooms them per department protocol.
• Maintains logs for equipment such as refrigerator temp, autoclave, eyewash, and crash cart.
• Verifies patient insurance for pre-certification and referrals in Epic.

Skills

Team player

Customer service

EMR proficiency

Multi-tasking

Diversity patient base

Clinical procedures

Education

Certified Medical Assistant

Tools

Epic EMR

Job description

The South Bend Clinic is seeking a Clinical Assistant for the ENT department on University Commons Campus in South Bend, IN. This full-time position supports patient flow, performs clinical tasks, and upholds patient care standards within a collaborative physician-led team.

Ideal candidates are Certified Medical Assistants or have related experience, with strong EMR skills and the ability to multi-task in a busy environment.