Enrollment Systems Analyst (Hybrid)

Delta Dental of Michigan; Okemos (MI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Delta Dental of Michigan is seeking an Electronic Enrollment Analyst in Okemos, MI. This hybrid role coordinates, implements, tests, and oversees electronic eligibility enrollment from external sources across a wide business domain.

The ideal candidate will have an associate's degree in a related field and at least two years of experience in data testing and analysis, with strong communication and teamwork skills. The position emphasizes collaboration with clients and third-party administrators.

Qualifications

• Associate's degree in computer science, business administration or related field and two years of relevant experience.
• Experience testing, analyzing, researching, verifying, entering, modifying or updating data.
• Knowledge of word processing, spreadsheets, and database applications; strong analytical and organizational skills.
• Excellent verbal and written communication; ability to work independently or in a team.

Responsibilities

• Schedules, monitors and updates ongoing electronic data files.
• Researches, analyzes, and troubleshoots electronic data files and reports results to other units; initiates corrective action and follow-up.
• Tests programming changes to electronic data processing; coordinates with clients and third-party administrators to resolve data reporting and system logic problems.
• Implements electronic data file transmissions and facilitates external user access.
• Coordinates and provides ongoing training and technical support to the end user (client).
• Assists programmers in reviewing program code, analyzing, automation and testing projects; works with current and emerging technologies.
• Performs other related duties as necessary to complete the Primary Job Responsibilities.

Skills

Analytical skills

Problem solving

Written communication

Verbal communication

Teamwork

Independent judgment

Education

Associate's degree in computer science, business administration or related field

Job description

Delta Dental of Michigan is seeking an Electronic Enrollment Analyst in Okemos, MI. This hybrid role coordinates, implements, tests, and oversees electronic eligibility enrollment from external sources across a wide business domain.

The ideal candidate will have an associate's degree in a related field and at least two years of experience in data testing and analysis, with strong communication and teamwork skills. The position emphasizes collaboration with clients and third-party administrators.