Enrollment Specialist- Remote

Adtalem Global Education; San Antonio (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading higher education organization seeks an Enrollment Specialist to master the enrollment process and support prospective students. This fully remote position offers a competitive salary with ample growth opportunities and benefits. Ideal candidates will possess a Bachelor's degree and strong communication skills, aiming to build relationships to enhance student success.

Benefits

401k Retirement Program with 6% employer match

15 days of paid vacation

12 paid holidays plus 2 floating holidays

Health, dental, vision, life, and disability insurance

Qualifications

• Bachelor's degree required.
• Minimum of 1 year of customer service experience.
• At least 1 year of previous admissions experience.

Responsibilities

• Master the enrollment process and assist prospective students.
• Utilize critical thinking to resolve student issues.
• Maintain accurate student information and ensure confidentiality.

Skills

Communication

Critical Thinking

Problem Solving

Customer Service

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Employer Industry: Higher Education

Why consider this job opportunity:
- Salary range between $18.15 and $32.86, adjusted based on experience and training
- Opportunity for career advancement and growth within the organization
- Robust benefits package including health, dental, vision, life, and disability insurance
- 401k Retirement Program with a 6% employer match
- 15 days of paid vacation and 12 paid holidays plus 2 floating holidays
- Fully remote position with a flexible schedule from Wednesday to Sunday

What to Expect (Job Responsibilities):
- Master the enrollment process, including financial aid, to assist prospective students
- Communicate the value propositions of programs to guide students in making informed decisions
- Utilize critical thinking and problem-solving skills to resolve student issues
- Maintain accurate student information while ensuring confidentiality in a regulated environment
- Build positive relationships with students to support program persistence and generate referrals

What is Required (Qualifications):
- Bachelor's degree required
- Minimum of 1 year of customer service, account management, or relationship-building experience
- At least 1 year of previous admissions experience
- Excellent verbal, written, and interpersonal communication skills
- Proven ability to work independently and manage multiple tasks efficiently

How to Stand Out (Preferred Qualifications):
- Working knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Confident telephone presence
- Self-motivated with effective time management skills
- Ability to adapt to change in a fast-paced environment
- Strong critical thinking and problem-solving skills

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