Enrollment Specialist (Remote)

Freddie Mac; Salt Lake City (UT); Remote; Full time

Job summary

A leading healthcare services company is seeking an Enrollment Specialist to engage with potential patients through outbound calls. This fully remote role offers a starting salary of $21/hour, comprehensive benefits, and opportunities for career growth within a supportive culture. Ideal candidates will have sales experience and strong communication skills, along with a secure home office setup.

Benefits

Comprehensive benefits package

Performance-based bonus structure

Career advancement opportunities

Supportive company culture

Qualifications

• Minimum of 1 year of sales experience.
• 2+ years of work experience in eye care or a related field preferred.

Responsibilities

• Engage with potential patients through high-volume outbound calls.
• Guide patients through the enrollment process.

Skills

Communication

Teamwork

Education

High School Diploma

Tools

CRM Software

Electronic Medical Record (EMR) Systems

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Starting salary of $21/hour with potential for additional earnings through a performance-based bonus structure
- Opportunity for career advancement and growth within the organization
- 100% remote work environment, allowing flexibility in work location
- Comprehensive benefits package including medical, dental, and vision coverage
- Supportive and inclusive company culture that prioritizes employee well-being and work-life balance
- Regular feedback and performance incentives to encourage professional development

What to Expect (Job Responsibilities):
- Engage with potential patients through high-volume outbound calls to promote and enroll them in care management services
- Provide detailed information about services, addressing inquiries and concerns to secure enrollments
- Guide patients through the enrollment process, ensuring accurate information collection
- Collaborate with team members to share best practices and achieve enrollment goals
- Utilize CRM software to document patient interactions and maintain accurate records

What is Required (Qualifications):
- Minimum of 1 year of sales experience
- 2+ years of work experience in eye care or a related field preferred
- Outstanding communication skills, both written and verbal
- Ability to work in a team environment with minimal supervision
- Must have a secure, HIPAA-compliant home office workspace with reliable internet access

How to Stand Out (Preferred Qualifications):
- 1+ years of customer service experience preferred
- Proficiency with Electronic Medical Record (EMR) systems
- Excellent organizational skills and customer service abilities
- Compassion and empathy in dealing with patients

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