Enrollment Specialist - DE

Georgia Department of Revenue; Lawrenceville (GA); On-site; USD 44,000 - 54,000; Full time

Job summary

Gwinnett Technical College is seeking an Enrollment Specialist to manage admissions workflows and funding for the Dual Enrollment program. The role reports to the Manager of Dual Enrollment and operates within the Student Affairs Division.

Responsibilities include processing admissions applications, updating student files, and ensuring timely Dual Enrollment funding processing while delivering exceptional customer service to students, parents, and high school partners.

Qualifications

• Minimum qualifications require a high school diploma or equivalent and one year of work‑related experience, with a Microsoft Office Application Professional Certificate and one year of related experience.
• Preferred qualifications highlight experience in postsecondary admissions, knowledge of dual enrollment funding, and strong ability to manage multiple responsibilities with accuracy and deadlines.

Responsibilities

• Process all new and returning student admissions applications and supporting documents to ensure timely completion of admissions requirements.
• Process student funding for the dual enrollment program (state funding) with accuracy and efficiency by the state deadline.
• Communicate effectively with students, parents, high school counselors, and college staff regarding admissions requirements, funding, and program policies.
• Demonstrate high effort and trustworthiness within the organizational structure.
• Maintain knowledge of industry trends through professional development, training, and literature.

Skills

Customer service

Communication

Attention to detail

Time management

Organizational skills

Education

High school diploma or equivalent

Microsoft Office Certificate

Tools

Banner

BDMS

TargetX

Ellucian Navigator

Axiom

Microsoft Office Suite (Excel & Word)

Job description

Job Title:

Enrollment Specialist - DE

Agency:

Gwinnett Technical College

Job Requisition ID:

JR0000007270

Shift:

Not Applicable (United States of America)

Compensation Details:

$48,880/YR

Job Description:

This job is a full-time, benefited, FLSA non-exempt position in the Student Affairs Division that reports to the Manager of Dual Enrollment.

Salary : Targeted salary is commensurate with education and experience not to exceed the budgeted amount of $48,880 per year.

Schedule:

This is a full‑time position. Availability to work Monday through Thursday between 8 am and 5 pm and on Friday between 8 am and 4 pm. Occasional Saturdays and some evenings. Schedule is subject to change. Flexibility is a must.

Minimum Qualifications Job Code 11127

High school diploma or equivalent *and* one (1) year of work‑related experience, Microsoft Office Application Professional Certificate*and* one (1) year of related experience.

Preferred Qualifications:

In addition to the minimum qualifications, preference will be given to applicants who have some or all the following:

• At least one year of direct experience working in postsecondary Admissions, Financial Aid, and/or Registrar Office processes.
• Demonstrated knowledge of and experience with the Dual Enrollment admissions process.
• Demonstrated knowledge of and experience with student state funding processes.
• Proven ability to independently plan, prioritize, organize, and manage multiple responsibilities while meeting deadlines.
• Demonstrated ability to research, analyze, and resolve complex, multi‑layered student issues with accuracy and sound judgment.
• Experience using Banner , Banner Document Management System (BDMS), TargetX , Ellucian Application Navigator, Axiom, and Microsoft Office Suite (Excel & Word).
• Strong written and verbal communication skills with the ability to provide exceptional customer service to students, parents, high school partners, and internal stakeholders.
• Ability to work collaboratively across multiple departments while maintaining a high level of accuracy , professionalism, and attention to detail.

Job Description Summary:

Under general supervision, this position is responsible for managing the admissions processes, policies, and funding for the College’s Dual Enrollment program. This role includes processing student admissions applications and supporting documents, maintaining and updating student files, and ensuring the accurate and timely processing of Dual Enrollment funding. The Enrollment Specialist monitors Dual Enrollment admissions activities, provides exceptional customer service by communicating with students, parents, high school counselors, and college staff regarding program requirements and processes, and ensures compliance with institutional, Technical College System of Georgia (TCSG), and state guidelines. This position requires strong organizational , communication, interpersonal , and data management skills, as well as the ability to manage multiple priorities while supporting the efficient operation and overall success of the Dual Enrollment program.

Duties/Responsibilities:

Percentage of Time:

Processes all new and returning student admissions applications and supporting documents to ensure timely completion of admissions requirements. 30%

Process student funding for the dual enrollment program (state funding) with accuracy and efficiency by the state deadline. 20%

Communicates effectively with students, parents, high school counselors, and college staff regarding admissions requirements, funding, and program policies. 15%

Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior. 25%

Maintains current knowledge of industry trends through professional development, training, workshops, conferences, and related professional literature. 5%

Performs other duties as assigned in the fulfillment of the needs, philosophy, and purpose of Gwinnett Technical College. 5%

Physical Demands:

Frequency

(N)Never, (O)Occasionally or (C)Constantly

Requires operation, access, or control of financial resources. (N)

Requires having a P-Card. (N)

Driving is the responsibility of this position. (O)

This position will have direct interaction or care of children under the age of 18.(C)

This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications). (C)

This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation.(C)

This position requires moving about accomplishing tasks or moving from one worksite to another with or without reasonable accommodation.(O)

This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation.(C)

This position requires the ability to repeat motions that may include the wrists, hands, and/or fingers with or without reasonable accommodation.(C)

This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation.(N)

Operating motor vehicles or heavy equipment with or without reasonable accommodation.(N)

Noisy environments. (O)

Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation.(N)

Light work that includes moving objects up to 20 pounds with or without reasonable accommodation. (O)

Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation. (N)

Work in outdoor elements such as precipitation and wind.(N)

Assessing the accuracy, neatness, and thoroughness of the work assigned.(C)

As set forth in its student catalog, Gwinnett Technical College complies with the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. The following person has been designated to manage inquiries regarding the non-discrimination policies: Lisa Richardson, Title IX, and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100/A, Room 515, Lawrenceville, GA 30043, 678-226-6691, [e-mail].

Minimum Qualifications:

High school diploma or equivalent *and* one (1) year of work‑related experience or Microsoft Office Application Professional Certificate*and* one (1) year of work‑related experience

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.