Enrollment Specialist

PersonalRX; East Rutherford (NJ); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Paid Time Off

Company Holidays

Annual reviews & advancement

Supportive team

No nights or weekends

Job summary

PersonalRX in East Rutherford, NJ is seeking a Full-Time Enrollment Specialist to transform patient medication management. The ideal candidate will guide patients smoothly from care facilities to home, ensuring safety and timely delivery of medications. Responsibilities include reviewing patient profiles, coordinating prescriptions, and collaborating with various teams. Strong customer service skills and a compassionate personality are essential. The role offers a competitive salary up to $45,000 and a balanced work schedule without nights or weekends.

Qualifications

• 1-2 years of customer service or patient-facing experience.
• High school diploma required.
• Excellent phone communication and interpersonal skills.
• Strong attention to detail and organization.
• Comfortable navigating computer systems and multitasking.
• Healthcare or pharmacy experience is a plus.
• Compassionate, patient, and professional personality.

Responsibilities

• Guide patients through the enrollment process and introduce them to PersonalRX services.
• Review patient profiles for accuracy and completeness.
• Coordinate prescription deliveries and confirm upcoming refills.
• Answer patient questions with empathy and professionalism.
• Collaborate with pharmacy, billing, and insurance teams.
• Manage call queues and document all patient interactions accurately.
• Support Personal Care Coordinators to ensure smooth transitions and happy patients.

Skills

Customer service experience

Phone communication skills

Interpersonal skills

Attention to detail

Organizational skills

Multitasking

Compassion

Professional personality

Education

High school diploma

Job description

Join a Pharmacy That’s Redefining Patient Care..

At PersonalRX, we’re transforming how patients manage their medications.

As a Full-Time Enrollment Specialist, you’ll be the friendly, compassionate voice helping patients transition from care facilities to the comfort of their own homes — making sure they receive their medications safely, accurately, and on time.

We’re a fast-growing national mail-order pharmacy headquartered in East Rutherford, NJ.

Our personalized medication dose packs make it easy for patients to take the right meds at the right time — every time.

If you’re organized, caring, and love helping people, we’d love to meet you!

Learn more about us:

Visit www.personalrx.com to learn more about us.

What You’ll Do

• Guiding patients through our enrollment process and introducing them to PersonalRX services
• Reviewing patient profiles for accuracy and completeness
• Coordinating prescription deliveries and confirming upcoming refills
• Answering patient questions with empathy and professionalism
• Collaborating with pharmacy, billing, and insurance teams
• Managing call queues and documenting all patient interactions accurately
• Supporting Personal Care Coordinators to ensure smooth transitions and happy patients

Qualifications

• 1–2 years of customer service or patient-facing experience
• High school diploma (required)
• Excellent phone communication and interpersonal skills
• Strong attention to detail and organization
• Comfortable navigating computer systems and multitasking
• Healthcare or pharmacy experience is a plus
• Compassionate, patient, and professional personality

Benefits

• Competitive salary: Up to $45,000 (based on experience)
• Career growth in a rapidly expanding national company
• Paid Time Off + Company Holidays
• Annual reviews & advancement opportunities
• Supportive, mission-driven team
• No nights or weekends — enjoy true work-life balance

Apply today!

Qualified candidates will be contacted.

PersonalRX is proud to be an Equal Opportunity Employer.