Enrollment Services Specialist

Colorado Mountain College; Glenwood Springs (CO); On-site; USD 51,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Tuition reimbursement

Retirement plan

Paid time off

Relocation assistance

Housing assistance

Job summary

Colorado Mountain College seeks an Enrollment Services Specialist to support enrollment, registration, financial aid, and recordkeeping. The role may supervise front desk staff and train teammates, ensuring smooth operations on campus.

Responsibilities include advising students on aid options, processing records, and coordinating front desk activities while maintaining accurate data and reporting. Bilingual Spanish/English is a plus.

Qualifications

• Bachelor’s Degree from an accredited institution and two years related work experience or equivalent education/experience.
• Associate’s Degree and three years related work experience or equivalent education/experience.
• High School Diploma/GED and four years related work experience or equivalent education/experience.

Responsibilities

• Process student admissions applications and organize communications.
• Assist with tuition classification questions and disputes.
• Provide FAFSA assistance and general counseling on financing options.

Skills

Microsoft Office

Word processing

Spreadsheets

Email

English proficiency

Multitasking

Communication

Organization

Interpersonal skills

Education

Bachelor’s degree + 2 years

Associate’s degree + 3 years

High School Diploma/GED + 4 years

Tools

Access

Publisher

Photoshop

InDesign

Job description

Job Description

Primary Responsibility

Under the supervision of a designated supervisor, the Enrollment Services Specialist is responsible for assisting with enrollment, registration, financial aid and recordkeeping procedures in cooperation with faculty and administration at assigned campus. The Enrollment Services Specialist may serve as a lead, assisting with the supervision and training of other front desk staff.

Pre-requisites for Position (Qualifications Standards)

Education and experience sufficient for the rigors of the position. Examples may include a Bachelor’s Degree from an accredited institution and two years related work experience; or, Associate’s Degree and three years related work experience, or High School Diploma/GED and four years related work experience or equivalent education and experience that will provide the necessary knowledge, skill and abilities to perform the functions of the position.

Knowledge of: variety of standard administrative and business methods and procedures; standard Microsoft Office software. Familiarity with other software such as Access, Publisher, Photoshop, and Indesign is beneficial.

Ability to: read, write, speak, and understand English well; operate variety of office equipment; proficient in computer applications, including word processing, spreadsheets and electronic mail; multi- task; meet deadlines; strong verbal, organizational, and interpersonal skills.

Welcoming. Innovative. Focused on Student Success. These principles reflect the soul of CMC. They guide us in building our teams, cultivating leaders, and expanding our approaches and mindset. They guide us to be an institution of higher education that’s the right fit for every faculty member, staff, student, and community member in its trust. Applicants must demonstrate a commitment to working effectively with students, employees, and community members of all backgrounds.

Bilingual (Spanish/English) or conversational language abilities preferred.

Colorado Mountain College requires that employees perform their assigned duties within the State of Colorado. The College further expects employees to accurately report their work location at all times. Failure to do so impairs the College's ability to ensure compliance with tax, payroll, employment, information security, and operational requirements.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Hiring range = $50,689.60 - $56,326.40 ($24.37 - $27.08 per hour) annual salary depending upon a combination of education and experience. Benefits include Medical, Dental, Vision, Life Insurance, Pet insurance, retirement contribution, tuition reimbursement, annual & sick time, mental health resources, healthy lifestyle benefits, affordable transitional housing may be available to the successful candidate based on eligibility and availability, relocation if applicable. CMC utilizes a wage progression compensation model that accounts for a candidate’s skill and experience. Although a salary range is listed, salary will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act.

Position anticipated to close on September 21, 2026 or until filled.

Minimum Qualifications

Essential Duties

• Processing student admissions applications.

• Organizes applicant communications.

• Assists students with tuition classification questions and disputes.

• Assist with Front Line Financial Aid Counseling, including; FAFSA assistance. General counseling on financing options; provides FA Self-Serve support and guidance.

• Supports and mentors other Enrollment Services staff.

• Assists with the campus/department front desk planning, organization, and coordinating of student registration activities including concurrent enrollment students.

• Processing and maintenance of student records. Assists with components of campus one card system.

• General front office procedures including: Maintains lists and files, Prepares various reports, Assembles bulletin/brochure information, Course programming and scheduling information, Bulletin/class schedule production, Scheduling; customer service, Front office procedures, Provides information, data and general clerical support to faculty, staff, administration and students, and Prepares and/or assists in development of instructional materials, reports, publications.

• Coordinates programs, projects, events, special activities including Career Services activities on campus.

• Performs other duties as assigned.

Supervision Received

This position receives general supervision from a designated supervisor.

Supervisory Responsibility

This position may supervise student employees and serve as a lead to other staff.

Special Conditions of Employment

Successful completion of a background check including motor vehicles records report will be required. Incumbents in this position will adhere to all safety and compliance policies of Colorado Mountain College while performing all duties assigned. May require travel within the college district, altered work schedule and/or occasional evening/weekend hours.

Working Conditions

This position requires constant sitting, occasional walking, standing and driving; occasional handling objects, pushing/pulling; frequent reaching with hands/arms, and use of finger movements; occasional lifting, carrying, pushing or pulling objects up to 50 lbs. Constant written and oral communication and the ability to reason and analyze and perform calculations occasionally. Work is performed using a computer and standard office equipment daily and driving a vehicle occasionally.

CMC is committed to the full inclusion of all qualified individuals. As part of this commitment, the College will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator, Human Resources, [e-mail]

NOTE: This position description is intended to indicate the basic nature of positions allocated to this class and provide examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Employees may perform other related duties as required to meet the ongoing needs of the organization.

Each role at Colorado Mountain College contributes to the institution’s sustainability initiatives by fostering environmental stewardship, supporting sustainable practices in daily operations, and advancing a culture of ecological responsibility that aligns with our commitment to balance the needs of current generations not to compromise the needs of future generations.