Enrollment Services Coordinator

Tompkins Cortland; Village of Dryden (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Tompkins Cortland Community College offers a crucial clerical role supporting the Enrollment Services Center on its Main Campus in Dryden, NY. The position delivers information to students and prospective students about enrollment procedures, admissions, financial aid, registration, and student accounts.

The role emphasizes independent judgment in handling inquiries while aligning with college policies, and works within a team that values equity and inclusion across campus.

Qualifications

• Graduation with associates degree in office technology or related field plus two years of clerical experience.
• High school diploma or equivalency plus four years of clerical experience.
• Any combination of training and experience equal to or greater than the above.

Responsibilities

• Provide information and assistance to students and prospective students regarding enrollment procedures and communications (recruitment, admissions, financial aid, registration, student accounts).
• Assist Enrollment Services Center operations and coordinate routine tasks under general supervision.
• Support policies and practices, using independent judgment for information dissemination and service delivery.

Skills

Office clerical experience

Customer information guidance

Education

Associate degree in office technology

High school diploma or equivalent

Any combination of training and experience

Job description

Tompkins Cortland Community College offers a crucial clerical role supporting the Enrollment Services Center on its Main Campus in Dryden, NY. The position delivers information to students and prospective students about enrollment procedures, admissions, financial aid, registration, and student accounts.

The role emphasizes independent judgment in handling inquiries while aligning with college policies, and works within a team that values equity and inclusion across campus.