Enrollment Services Associate, One Stop Enrollment Center

University of Texas at San Antonio; San Antonio (TX); On-site; USD 36,000 - 44,000; Full time

Job summary

The Enrollment Services Associate at the University of Texas at San Antonio provides intermediate administrative, technical and processing duties for several enrollment services units. The role involves interpreting student needs and applying enrollment rules to documents and processes.

Core duties include processing admissions, transcripts, financial aid documents, counseling on eligibility, residency status, and enrollment-related questions.

Qualifications

• High School Diploma, Vocational Training or Apprenticeship in a related field.
• Three (3) years of related work experience.
• This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

Responsibilities

• Assists with processing paperwork for various enrollment units that may include admissions applications, transcript processing, financial aid document/paperwork, registration, residency status, NCAA eligibility documentation, enrollment, graduation, or other enrollment eligibility and/or needs.
• Assists with counseling students on various enrollment issues that may include admissions eligibility, NCAA eligibility, residency status, veteran's certification, enrollment and/or registration, or financial aid eligibility, or other related enrollment eligibility and/or needs.
• Maintains records as needed for all enrollment services units.
• Assists with evaluations to reach a determination and answers inquiries from other areas on campus as needed for all enrollment services units.
• Assists with document intake, imaging, and indexing for all enrollment services units.
• Participates in committees and/or conferences and meetings.
• Performs other duties as assigned for enrollment services units.

Skills

Organizational skills

Written & verbal communications

Multi-tasking

Microsoft Office

Education

High School Diploma / Vocational training / Apprenticeship

Tools

Microsoft Office

Job description

Enrollment Services Associate, One Stop EnrollmentCenter

Location: San Antonio, TX

Regular/Temporary: Regular

Job ID: 16721

Full/Part Time: Full Time

Position Information

The University of Texas at San Antonio (UT SanAntonio) is a nationally recognized, top-tier public researchuniversity that unites the power of higher education, biomedicaldiscovery and healthcare within one visionary institution. As thethird-largest research university in Texas and a CarnegieR1-designated institution, UT San Antonio is a model of access andexcellence — advancing knowledge, social mobility and public healthacross South Texas and beyond. UT San Antonio serves approximately42,000 students in 320 academic programs spanning science,engineering, medicine, health, liberal arts, AI, cybersecurity,business, education and more. With 17,000 faculty and staff, UT SanAntonio has also been recognized as a Top Employer in Texas byForbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram,Facebook, YouTube or LinkedIn.

Salary Range: Up to $40,320 annualized,commensurate with education, experience, and qualifications.

Job Type: Full Time

Posting Close Date: Applications will beaccepted through 11:59 PM CDT on the listed close date. At thediscretion of the hiring department, this posting may close once asufficient number of qualified applications have been received.

Required Application Materials

• Resume is required
• Cover Letter is preferred

Job Details

Job Summary

The Enrollment Services Associate providesintermediate skills and knowledge for a variety of administrative,technical and/or processing duties or specialized activities forvarious enrollment services units. This position is responsible forprocessing a variety of documents and/or processes and interpretingthe rules and needs of students for various enrollment servicesunits.

Core Responsibilities

1. Assists with processing paperwork for various enrollment unitsthat may include admissions applications, transcript processing,financial aid document/paperwork, registration, residency status,NCAA eligibility documentation, enrollment, graduation, or otherenrollment eligibility and/or needs.
2. Assists with counseling students on various enrollment issuesthat may include admissions eligibility, NCAA eligibility,residency status, veteran's certification, enrollment and/orregistration, or financial aid eligibility, or other relatedenrollment eligibility and/or needs.
3. Maintains records as needed for all enrollment servicesunits.
4. Assists with evaluations to reach a determination and answersinquiries from other areas on campus as needed for all enrollmentservices units.
5. Assists with document intake, imaging, and indexing for allenrollment services units.
6. Participates in committees and/or conferences andmeetings.
7. Performs other duties as assigned for enrollment servicesunits.

Required Qualifications

• High School Diploma, Vocational Training or Apprenticeship in arelated field.
• Three (3) years of related work experience.
• This position may require the ability to maintain the securityand integrity of UT San Antonio and its infrastructure per TexasEO-GA-48.

Knowledge, Skills, and Abilities

• Demonstrated organizational, written, and verbal communicationskills; interpersonal skills.
• Ability to multi-task and work cooperatively with others.
• Microsoft Office

Working Conditions

• Normal office hours. Occasional evening and/or weekendhours.

Physical Demands

• Sedentary work; sitting most of the time. Jobs are sedentary ifwalking and standing are required, only occasionally. Exerts up to10 lbs. of force occasionally.

This position will work primarily on campus.Travel and parking expenses are the employee's responsibility.

This position is contingent upon a successful background check.Verification of a valid driver's license and Motor Vehicle Record(MVR) may be completed as applicable. Applicants selected must beable to show proof of eligibility to work in the United States bytime of hire.

Equal Employment Opportunity

As an equal employment opportunity and affirmative actionemployer, it is the policy of The University of Texas at SanAntonio to promote and ensure equal employment opportunity for allindividuals regardless of race, color, religion, sex, genderidentity, sexual orientation, national origin, age, disability orgenetic information, and veteran status. The University iscommitted to the Affiliated Action Program in compliance with allgovernment requirements to ensure nondiscrimination.