Enrollment Representative - Intake

Orsini Healthcare; Elk Grove Village (IL); Hybrid; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical Coverage

Dental and Vision Coverage

401(k) with employer match

Generous PTO

Tuition reimbursement program

Job summary

Orsini Healthcare in Elk Grove Village is hiring for a role focused on data entry of new patient enrollments, resolving pharmacy claims, and working with eligibility information. Candidates should have at least one year of pharmacy data entry experience and be capable of multitasking in a fast-paced environment. The position offers a hybrid work model, competitive benefits, and a salary of $21.00 per hour. Join a mission-driven team dedicated to improving patient access to therapies.

Qualifications

• 1+ years of experience in pharmacy related data entry.
• 1+ years of submitting pharmacy claims and resolving rejections.
• Able to multitask and work in a fast-paced environment.

Responsibilities

• Enter patient enrollment information into pharmacy operation systems.
• Submit eligibility requests to find insurance coverage.
• Troubleshoot pharmacy claims and resolve rejections.

Skills

Data entry experience

Submitting pharmacy claims

Knowledge of medical insurance

Attention to detail

Communication skills

Education

Pharmacy Technician License

National Technician Certification

Job description

Careers with real impact.

Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter.

ABOUT ORSINI

Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™.

OUR MISSION

Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.

CORE VALUES

At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.

COMPENSATION & LOCATION

The salary range for this role is $21.00.

This position is Hybrid based out of our Elk Gove Village location.

POSITION SUMMARY

This position will be responsible for the data‑entry of new enrollments, locating any and all lines of eligibility for the patients. Resolving rejected pharmacy claims and documentation of the steps taken in the enrollment process for each enrollment.

ESSENTIAL DUTIES

• Enter patient enrollment information into pharmacy operation systems.
• Submit eligibility requests in available portals to find insurance coverage information for new enrollments.
• Troubleshoot pharmacy claims and resolve the rejections for both new and refill patients.
• Document all findings in our operating system(s).
• Partner with the other teams in Admissions and within the pharmacy and any other business partners to expedite the referral process.
• Other related duties as assigned.

Disclaimer: The information written in this job description indicates the general nature and level of work to be performed. This job description is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description.

KNOWLEDGE, SKILLS, AND TRAINING

• 1+ years of experience in pharmacy related data entry.
• 1+ years of submitting pharmacy claims and resolving rejections.
• Knowledge of medical insurance.
• National Technician Certification, preferred.
• Pharmacy Technician License.
• Able to multitask.
• Able to work well in a fast‑paced working environment.
• Attention to detail.
• Excellent written and verbal communication skills.
• Candidate must be able to type 40 WPM and maintain accuracy.

EMPLOYEE BENEFITS

• Medical Coverage, Dental, and Vision Coverage
• 401(k) with employer match
• Accident and Critical Illness coverage
• Company‑paid life insurance options
• Generous PTO, paid holidays, and floating holidays
• Tuition reimbursement program.

Equal Employment Opportunity

Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case‑by‑case basis in accordance with applicable law.

E-Verify Participation Notice

We participate in the federal E‑Verify program to confirm the identity and employment eligibility of all newly hired employees.

All offers of employment are contingent upon the successful completion of Form I-9 and verification through the E-Verify system.

For more information about E-Verify, please review the official notices below:

E-Verify Participation Poster (English & Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

Right to Work Poster (English & Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster.pdf