Enrollment & Reimbursement Processor

OpenEd; Northern (KY); Hybrid; USD 32,000 - 48,000; Full time

Job summary

OpenEd is seeking a Processing Specialist to review and process student schedules, enrollment packets, reimbursements, and direct orders. You will maintain timely communication with parents and ensure adherence to policies.

This role emphasizes accuracy, confidentiality, and strong collaboration with the OpenEd team. You will manage enrollment documents, perform data entry, and support procurement while upholding OpenEd’s standards and regulatory requirements.

Qualifications

• Strong verbal and written communication skills with an ability to engage professionally with others.
• Ability to handle confidential information with discretion.
• Extremely detail-oriented, organized, personable, and patient, with excellent interpersonal skills.
• Confidence in learning and utilizing various online tools, systems, and programs.
• Self-motivated and able to work independently with minimal supervision.
• Availability to work during traditional business hours in the Mountain Time Zone.
• Proficiency with Google Suite (Gmail, Calendar, Docs, Sheets, etc.).
• Access to a smartphone, high-speed internet, computer, webcam, and headset.
• Associate’s Degree or equivalent from an accredited institution, or relevant experience.
• Proven administrative or clerical experience, especially in data entry and record keeping.
• Must be eligible to work in the U.S.

Responsibilities

• Process student schedules within a 14-day turnaround, cross-referencing vendor information, reimbursement sheets, documents, internal communication channels, and external websites.
• Review and process reimbursement claims within a 14-day turnaround, ensuring compliance with company policies and cross-referencing with documents and portals.
• Verify receipt of orders and address discrepancies with invoices to maintain accurate records.
• Organize and review incoming student enrollment packets to ensure all required documentation is included and in proper order.
• Accurately enter student records into the system and maintain up-to-date enrollment information.
• Process Direct Orders for necessary supplies and materials to support procurement processes.
• Respond to parent/guardian inquiries in a professional, courteous, and timely manner.
• Collaborate with colleagues to provide reliable and clear information to families.
• Attend team meetings and contribute to discussions as required.
• Lead by example by fostering a supportive environment aligned with OpenEd’s values.

Skills

Active Learning

Active Listening

Critical Thinking

Clerical Skills

Reading Comprehension

Speaking

Writing/Communication

Public Safety & Security

Time Management

Coordination

Instructing

Negotiation

Service Orientation

Relationship Management

Education

Associate’s Degree or equivalent

Tools

Google Suite

Job description

OpenEd is seeking a Processing Specialist to review and process student schedules, enrollment packets, reimbursements, and direct orders. You will maintain timely communication with parents and ensure adherence to policies.

This role emphasizes accuracy, confidentiality, and strong collaboration with the OpenEd team. You will manage enrollment documents, perform data entry, and support procurement while upholding OpenEd’s standards and regulatory requirements.