Enrollment & Outreach Specialist

Great Hearts Online; Lake Charles (LA); Vor Ort; USD 45.000 - 55.000; Vollzeit

Zusammenfassung

Great Hearts Academies in Lake Charles, LA is seeking an Enrollment Outreach Coordinator to support new student enrollment and retention. You will collaborate with the home office on marketing efforts, manage CRM data, and plan events to engage families.

The role requires coordinating tours, shadow days, and registration packets, while ensuring compliance with enrollment policies and maintaining accurate enrollment records in SchoolAxis.

Aufgaben

• Collaborate with the Great Hearts home office team in the marketing efforts of the academy, including holding regular meetings to analyze data, plan events, and align efforts
• Manage CRM data and daily follow-up activities, ensuring accurate and timely data entry, high-quality records, consistent tracking, and proactive management of contacts through each stage of the enrollment process
• Plan enrollment related communication strategy for welcoming/high-touch feel
• Plan and attend events during the days, nights, and weekends to meet families, build partnerships, and spread the word about the academy
• Help create marketing materials for the academy
• Track progress towards metrics set for all steps in the enrollment process, including number of tours, parent engagements, school events, and students enrolled
• Keep the academy leadership and Great Hearts enrollment team apprised of the current enrollment statistics for the academies
• Maintain all data in the academy’s enrollment system (SchoolAxis)
• Understand and follow charter law and enrollment policies and procedures
• Verify enrollment priorities to ensure the waitlist remains in proper order and all enrollment practices remain in compliance
• Respond to phone calls and parent emails regarding enrollment, registration, and beyond, speaking about the Academy as well as Great Hearts
• Organize and conduct school tours
• Coordinate visits from prospective students, e.g. “shadow days”
• Receive, manage, and process registration packets including late enrollments
• Student Retention: Collaborate with the Office Manager to smoothly transition family care and drive retention from registration to start of school
• Partner with the Parent Service Organization (PSO) to support family attraction and retention throughout the enrollment lifecycle
• Work with school administration to plan events and campaigns designed to encourage families to remain at the academy

Jobbeschreibung

Great Hearts Academies in Lake Charles, LA is seeking an Enrollment Outreach Coordinator to support new student enrollment and retention. You will collaborate with the home office on marketing efforts, manage CRM data, and plan events to engage families.

The role requires coordinating tours, shadow days, and registration packets, while ensuring compliance with enrollment policies and maintaining accurate enrollment records in SchoolAxis.