Enrollment & Outreach Specialist

Nova Southeastern University; Fort Lauderdale (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Nova Southwestern University in Fort Lauderdale is seeking a student services professional to guide prospective students from inquiry to enrollment, driving engagement and retention across programs.

The role requires BI, outreach across events, and collaboration with admissions, financial aid, and campus partners to build a strong applicant pipeline. A Bachelor's degree and one year of experience are expected; bilingual English/Spanish is a plus.

Qualifications

• Bachelor's Degree required.
• One year of student services-related experience.
• Bilingual (English & Spanish) preferred.

Responsibilities

• Researches, develops, and implements recruiting strategies for specific market segments.
• Develops prospects from current students, faculty, referral leads, conferences, educational fairs, career days, campus tours, or special events.
• Contacts prospective students to present information and explain programs and services; communicate admission requirements, offerings, and financial aid.
• Handles and processes inquiries timely and accurately.
• Assists in completing application and enrollment documents.
• Performs holistic review of applicant files and makes admission decisions and scholarship recommendations.
• Manages yield strategies and collaborates with admissions, financial aid, and residential life to ensure smooth transition from inquiry to enrollment.
• Develops and maintains relationships with alumni, students, business community and organizations to increase enrollment.
• Makes presentations on programs and admissions to groups.
• Coordinates or participates in promotional activities to present programs to prospective students.
• Serves in public relations at professional and civic functions.
• Identifies client groups and determines effective communication strategies.
• Monitors industry statistics and trends; measures customer satisfaction.
• Forecasts and tracks enrollment trends and analyzes data.
• Prepares activity reports and tracks inquiries and outcomes through enrollment.
• Serves on committees; manages travel expenses and completes special projects.

Skills

Digital Media

Customer Service

English Language

Marketing

MS Office

Persuasion

Service Orientation

Active Listening

Critical Thinking

Speaking

Reading Comprehension

Social Perceptiveness

Judgment and Decision Making

Self-Direction

Education

Bachelor's Degree

Tools

MS Office Suite

Job description

Nova Southwestern University in Fort Lauderdale is seeking a student services professional to guide prospective students from inquiry to enrollment, driving engagement and retention across programs.

The role requires BI, outreach across events, and collaboration with admissions, financial aid, and campus partners to build a strong applicant pipeline. A Bachelor's degree and one year of experience are expected; bilingual English/Spanish is a plus.