Enrollment Operations Lead (Head Start & EHS)

Mission Neighborhood Centers, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 83,000 - 87,000; Full time

Job summary

Mission Neighborhood Centers, Inc. is seeking an Admissions & Enrollment Coordinator for its Early Care & Education programs. This role ensures ERSEA compliance, coordinates enrollment processes, and maintains accurate child files across multiple campuses.

You will train staff, monitor eligibility, and support contract compliance with HS/EHS, CSPP, and CCTR contracts. The position requires in-person work at our SF locations, with a focus on timely enrollment, meticulous documentation, and

Qualifications

• Education: Bachelor’s Degree (BA/BS) in accounting, business, social science, human services, or a related field.
• Experience: 3+ years in an administrative/quality assurance role in publicly funded programs serving low-income families.
• Experience with data platforms/systems such as Child Plus, CDMIS, Microsoft Office, Excel, and related tools.

Responsibilities

• Coordinate enrollment processes across campuses and ensure ERSEA compliance.
• Provide training and QA support to Admissions staff and campus supervisors.
• Maintain accurate enrollment records and monitor waitlists and eligibility.
• Assist with contract compliance, enrollment documentation, and health records coordination.
• Prepare monthly and quarterly enrollment reports and support program audits.

Skills

Interpersonal Skills

Organizational Skills

Planning / Organizing

Quality

Dependability

Initiative

Teamwork

Communication

Education

Bachelor's Degree (BA/BS) in accounting, business, social science, human services, or a related field

Tools

Child Plus

CDMIS

Microsoft Office

Excel

PowerPoint

Job description

Mission Neighborhood Centers, Inc. is seeking an Admissions & Enrollment Coordinator for its Early Care & Education programs. This role ensures ERSEA compliance, coordinates enrollment processes, and maintains accurate child files across multiple campuses.

You will train staff, monitor eligibility, and support contract compliance with HS/EHS, CSPP, and CCTR contracts. The position requires in-person work at our SF locations, with a focus on timely enrollment, meticulous documentation, and