Enrollment Navigation Manager

Hocking

Nelsonville (OH)

On-site

USD 45,000 - 50,000

Full time

7 days ago

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Job summary

Hocking College in Nelsonville, Ohio, is seeking an Enrollment Navigation Manager to grow enrollment and guide prospective students through the admissions journey, including program selection, financial aid, housing and registration.

The role requires 2–3 years of related experience, strong communication, and the ability to travel for outreach; evenings and weekends may be required to meet enrollment targets. Bachelor’s preferred or Associate’s degree with relevant experience.

Qualifications

Bachelor’s degree preferred or Associate’s degree with 2–3 years related experience.
2–3 years of professional experience within higher education or sales preferred.
Excellent oral, written communication and public speaking skills.
Valid Ohio driver’s license within 15 days of employment.

Responsibilities

Recruit for program and territory assignments to ensure enrollment targets.
Represent Hocking College on and off campus to prospective students and partners.
Cultivate partnerships with local school districts, organizations and businesses.
Network and build relationships to generate referrals.
Provide excellent customer service through outreach, communications and follow-up.
Support enrollment team and other departments with training and facilitation.
Assist students with enrollment steps including admission, financial aid, housing and registration.
Plan and implement on-campus events and visits for groups and individuals.
Prioritize leads and drive outbound communication to prospective students.

Skills

Inside sales

Outside sales

Sales management

Customer service

Communication

Time management

Public speaking

Education

Bachelor’s degree preferred

Associate’s degree + 2–3 years experience

Tools

CRM systems

Microsoft Office

Google Workspace

Job description

Join the Hocking College Team

Start Your Career at Hocking College Today!

Whether you are already a part of the Hocking College community and would like to advance your career, or are new to us and want to begin your journey – below are current opportunities accepting application materials.

Position:Enrollment Navigation Manager Location: Nelsonville, OH
Job Id:995 # of Openings:1 Enrollment Navigation Manager Salary: $45,000 - $50,000

I.Position Purpose

To grow enrollment and help more students reach their potential and success. The successful candidate will be enthusiastic in bringing new students to Hocking College while also assisting current students enrolled. Travel including overnight stays and seasonal extended hours during peak enrollment times is included for success in this role.

II.Duties and Responsibilities

Recruit for program and/or territory assignments to ensure effective enrollment of targeted new students.
Represent Hocking College both on and off campus to prospective students and other individuals or organizations involved in the college selection process.
Cultivate partnerships virtually and in person with local school districts, organizations, and businesses to attract and recruit prospective students.
Network and build strong relationships to generate personally developed referrals.
Provide excellent customer service to prospective students through consistent and effective outreach, communications and follow-up.
Provide support and training facilitation for enrollment team, along with other internal departments as needed.
Meet with prospective students and their supportive persons to accurately explain program offerings, services and financial aid opportunities in accordance with the student’s interests, education and career goals at internal and external recruitment events.
Assist prospective students with the enrollment process – which may include program selection, applying for admission, support through financial aid application completion, registration, housing arrangements, and payment options.
Assist in the planning and implementation of on-campus events, visitations and programs for groups and individuals.
Prioritize prospective student leads and foster outbound communication from themselves and their team to prospective students who have an interest in attending Hocking College.
Manage all prospective student accounts within various electronic platforms and CRM systems, including effectively managing information in multiple software systems that include but are not limited to Microsoft and Google suites.

III.Qualifications – Education, Experience, and Skills

Bachelor’s degree preferred or Associate’s degree with 2 or 3 years of related experience.
2-3 years of professional experience within higher education or inside or outside sales and sales management preferred.
Demonstrate a proficiency and have a success history in inside and/or outside sales. Sales management experience is a plus.
College and enrollment experience a plus (if not, we can train you).
Must possess a valid Ohio Driver’s license or be able to obtain one within 15 days of employment.
Ability to diagnose current operations in order to adapt and evolve tactics and strategies to exceed assigned objectives
Excellent oral, written communication and public speaking skills
The ability to craft and develop an array of academic and career success solutions
Be able to work evening and weekends in order to achieve enrollment targets
Attract, train and retain a dynamic work team
High energy
Must possess time management skills and have the ability to prioritize, multi-task and balance responsibilities. Innovative problem solving
Demonstrate consistent enthusiasm of the Hocking Student Advantage mission

Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).

Working at Hocking College

Nestled in the beautiful Hocking Hills region of Ohio, the campus environment is a unique combination of dedication to teaching, residential student life, innovative entrepreneurship, workforce development, and partnering with local communities.

Click the links below for a glimpse of who we are and how we do things:

Human Resources
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Downloadable Resources

Our Mission

We serve as a pathway to prosperity, teaching and inspiring all who seek to learn, growing careers and changing lives.

Our mission is immeasurably enriched by the students, faculty and staff who bring diverse experiences and backgrounds to our campus. We believe that diversity comes in many flavors, not just those typically considered--race, religion, color, age, gender, national origin, sexual orientation, physical challenge, or marital status--but also in thought, political persuasion, physicality, and spirituality.

About Hocking College

Founded in 1968, Hocking College now serves more than 5,000 students. Set in the scenic town of Nelsonville, Ohio, the 2,300-acre institution is rich in history , nature, art and culture. Hocking College also has the Perry Campus located in New Lexington, Ohio and the Logan Campus. In addition to the school’s on-campus residents, who attend Hocking from throughout the United States and around the world, local students commute from all over southeastern Ohio.

Hocking College offers more than 50 associate degree and certificate programs that provides students a hands-on, quality educational experience that is flexible, affordable and applicable to their career goals.

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