Enrollment & Marketing Specialist- RN or BSW Required

Michigan Masons; Mount Pleasant (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous PTO

Medical

Dental

Vision

Life insurance

Short Term Disability

Long Term Disability

403b Retirement Plan

Job summary

PACE Central Michigan seeks a dedicated professional to promote PACE to the community, generate referrals, and assist in enrolling participants. The role involves daily outreach to discharge planners, hospitals, aging services, churches, and other groups, coordinating intake visits, Medicaid applications, and enrollment tasks.

You will maintain relationships, track referrals, and report enrollment metrics to leadership; a Monday–Friday schedule with use of a personal vehicle is required, and a

Qualifications

• Experience in senior care admissions and/or marketing is preferred.
• Excellent assessment and communication skills with seniors age 55 and older.
• Bachelor of Social Work or RN licensure.

Responsibilities

• Articulates PACE products and benefits to the market.
• Develops rapport with discharge planners, hospital staff, aging services organizations, churches, and others.
• Facilitates enrollment including intake visits, documentation, Medicaid processes, and in-home assessments.
• Prepares transition summaries and enrollment agreements for review.
• Maintains referral source contact lists and coordinates community presentations.
• Tracks referrals and enrollment data and reports to leadership.

Skills

Communication skills

Marketing experience

Assessment skills

Education

Bachelor of Social Work

Registered Nurse (RN) license

Job description

What is a PACE program?

The Program of All-Inclusive Care for the Elderly (PACE) is a unique health care model designed to help seniors (participants) stay safely in their home for as long as possible. PACE coordinates and provides or facilitates all medical care for its participants. Services are delivered across various settings, including on site at the PACE center, in the community, and in participant homes.

Why Work at PACE?

At PACE, employees have the opportunity to see the full impact of their efforts. Staffing ratios are much lower, time spent with each participant is much greater, and team collaboration occurs much more frequently than in other care settings. PACE is a very fulfilling health care delivery model for its employees.

Position Summary

The primary function of this position is the professional delivery of information about PACE Central Michigan to the market to generate new referrals from the community to both existing and new referral sources, then to assist in converting those referrals to enrollments into the PACE program. This position involves daily interaction and coordination of communication with prospective participants and their families, caregivers, medical professionals, the legal community, providers of senior services, and other community groups or organizations with a goal to achieve and maintain optimum census. These charges are required to occur in a manner that maintains accountability and is consistent with the mission, vision, and values of PACE Central Michigan.

What You’ll Do

• Understands, is knowledgeable, and able to professionally articulate products, services and benefits offered by PACE Central Michigan.
• Establishes and develops rapport and relationships with discharge planners, hospital staff, healthcare professionals, aging services organizations, churches, and other community members and organizations as assigned.
• Facilitates enrollment into the PACE program, including but not limited to conducting intake visits at applicant homes, gathering documentation, supporting the Medicaid application process, and scheduling in home and onsite assessments with all necessary team members.
• Prepares transition summaries and provides them to the IDT for each new enrollee.
• Prepares Enrollment Agreement, presents it to the applicant for review and signature.
• Develops and maintains a contact list for professional and community referral sources, both active and potential, and of community presentation events/opportunities, both active and potential.
• Makes informational calls to potential referral sources and closes the call w/ a follow up plan.
• Follow action steps of the Marketing Plan.
• Attends relevant team meetings at PACE Central Michigan.
• Becomes familiar with the marketplace including news and trends in the health care arena as it affects PACE.
• Become an active member in community associations relevant to our Participants.
• Tracks referral and enrollment data, prepares quarterly marketing report and provides to the Executive Director.
• Facilitates enrollment and disenrollment from PACE Central Michigan.
• Facilitates Medicaid application and redetermination process with Michigan Department of Human Services.
• Must be able to use personal vehicle for commuting to and from PACE Central Michigan as well as within our large service area.
• This position is Monday – Friday 8 am – 4:30 pm

What We’re Looking For

• Registered Nurse or Bachelor of Social Work
• Experience in senior care admissions and/or marketing is preferred.
• Excellent assessment and communication skills with seniors age 55 and older.

Salary and Benefits

• Competitive annual salary based on experience
• Opportunities for professional growth and development
• Work with a collaborative and dedicated healthcare team
• Fringe benefits include generous PTO, Medical, Dental, Vision, Life insurance, Short Term Disability (STD), Long Term Disability (LTD), 403b Retirement Plan with organization m

PACE Central Michigan is an equal opportunity employer and does not discriminate based on age, race, color, religion, sex, national origin, disability, or veteran status.