Enrollment Manager

Academy-For-Urban-School-Leadership-; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous PTO

Medical, Dental, and Vision

Health Savings Account

403(b) Employer Match

Job summary

The Enrollment Manager at AUSL guides admitted residents from offer to first day of residency, coordinating offers, placement, onboarding, and DePaul University enrollment. They use Slate and AUSL dashboards to keep data accurate and support enrollment benchmarks.

Through proactive outreach, events, and community building, this role removes barriers, engages residents, and strengthens belonging across cohorts, ensuring timely onboarding and a smooth transition into the residency program.

Qualifications

• A least 3 years of professional work experience; including at least 1 year of proven enrollment or matriculation experience.
• Bachelor’s Degree required (or equivalent years of work experience).
• Exceptional written, verbal, and interpersonal communication skills.
• A deep, demonstrated commitment to educational equity and AUSL’s core mission, vision, and values.
• Proficiency with CRM platforms; Slate experience is a bonus.

Responsibilities

• Manage Residency Offers and placement to drive signed Letters of Intent by the deadline.
• Assign Teaching Placement for each incoming resident in line with partner positions.
• Maintain Residency Waitlist and track residency data with dashboards and reports.
• Coordinate with DePaul on transcripts, prerequisites, financial aid, and onboarding.
• Drive candidate cultivation and engagement to meet enrollment benchmarks.

Skills

Outcomes-Oriented

Professional & Matriculation Expertise

Communication & Engagement

Mission Alignment

Technology & Systems

Education

Bachelor’s Degree

Tools

Slate CRM

Job description

Description

Organization Overview

The Academy for Urban School Leadership (AUSL) is a non-profit organization that recruits, trains, and supports new teachers in underserved communities to ensure every student has a great teacher and a transformative education. Founded in Chicago, IL, AUSL became the first urban teacher residency in 2001. Building on 25 years of transformative impact, AUSL is entering into a period of rapid expansion as we work to address the nation’s critical teacher shortage. As part of AUSL’s Vision 2030 plan, we’re committed to training 500 new teachers a year by 2030.

To learn more about AUSL, please visit our website at: www.auslchicago.org

Role Overview

The Recruitment & Admissions (R&A) Team at AUSL leads the charge to ensure that accomplished professionals and emerging leaders become the transformational teachers our students deserve. As the primary touchpoint for future residents, our team stewards candidates through every stage of the application and admissions process.

The Enrollment Manager guides every admitted AUSL resident from offer to the first day of the residency. This person manages offers and placement, and supports each candidate to sign their offer letter. They serve as AUSL's primary point of contact with DePaul University, making sure every resident enrolls in DePaul's graduate program and completes all required onboarding on time. Through proactive outreach, events, and community building, the Enrollment Manager keeps incoming residents engaged, removes barriers before they lead to attrition, and builds a strong sense of belonging in each cohort. Using Slate and AUSL dashboards, they keep resident data accurate and use it to meet enrollment benchmarks and improve strategy year over year.

Essential Job Functions and Responsibilities

Teacher Resident Offers and Placement (20% of capacity)

• Manage Residency Offers: Manage all candidate communication around offers, waitlist status, deferrals, and declined offers in a professional, clear, and timely way. Drive every admitted candidate to a signed Letter of Intent by the deadline through a strategic offer strategy.
• Assign Teaching Placement: Determine content area placement for every incoming resident in line with open and available partner positions.
• Maintain Teacher Resident Waitlist: Manage the waitlist, moving candidates into open positions quickly as declines and deferrals come in.
• Track Residency Data: Maintain dashboards and reports of incoming residents that track cohort size by residency program and content area.

Graduate Enrollment and Required Onboarding Items (20% of capacity)

• Manage Graduate Enrollment: Serve as the primary point of contact with DePaul for incoming residents' admission and enrollment, and ensure all admitted AUSL residents are successfully enrolled in DePaul’s graduate program.
• Guide Residents Through Enrollment: Guide each resident through DePaul's application, admission, and course registration steps, and confirm completion by deadline.
• Coordinate with Graduate Partner: Coordinate with DePaul on transcripts, prerequisites, financial aid and tuition questions, and content area alignment.
• Manage Onboarding Action Items: Ensure incoming residents complete all onboarding requirements including training modules for their AUSL program and district.
• Communicate Requirements: Communicate required action items and deadlines to incoming residents, following up on any incomplete items.
• Improve the Onboarding Experience: Continuously improve the onboarding experience based on resident feedback and completion data

Candidate Cultivation (40% of capacity)

• Drive Cultivation Strategy: Set and execute the strategy for the cultivation and matriculation of admitted candidates.
• Engage Admitted Candidates: Maintain consistent, proactive touchpoints with confirmed candidates from offer acceptance through orientation, ensuring a smooth transition and strong sense of community as they prepare to begin the residency.
• Monitor for Attrition Risk: Proactively identify, track, and address signs of hesitation or disengagement among confirmed candidates, connecting candidates to relevant resources (financial aid, housing, licensure requirements, relocation support) to help remove barriers.
• Build Community: Facilitate opportunities for incoming residents to connect with peers and AUSL staff, fostering a sense of belonging before orientation begins.
• Meet Enrollment Benchmarks: Meet benchmarks and goals related to offer letters, signed letters of intent, and the number of residents who matriculate into our program.
• Retain Candidates: Keep candidates engaged throughout the confirmation window and up to onboarding.

Community Building and Event Strategy (10% of capacity)

• Host Cohort Events: Plan and run events such as admitted-candidate welcomes, cohort kickoffs, regional meetups, school visits, DePaul information sessions, and virtual Q&A.
• Build Cohort Community: Build a sense of belonging within each incoming cohort so residents connect with one another, with current residents and alumni, and with their future schools before they start.
• Cultivate Event Partnerships: Partner with DePaul, site teams, partner schools, and alumni to co-host events and bring in speakers and mentors.
• Sustain Ongoing Engagement: Create ongoing engagement between events, such as cohort newsletters, peer groups, or online community spaces.
• Measure Event Impact: Set goals for event attendance and engagement, and track how participation relates to Letter of Intent signatures and first-day show rates.
• Manage Event Logistics and Budget: Manage event logistics and budgets, and gather participant feedback to improve each event.

Data Management (10% of capacity)

• Track the Pipeline: Leverage our CRM (Slate) and Google Workspace to consistently and accurately manage all admitted and incoming residents, including offer status, Letters of Intent, DePaul enrollment, onboarding completion, and placement data.
• Maintain Accurate Data: Ensure all data is accurate and up to date in Slate.
• Analyze & Adapt: Engage with AUSL Dashboards to monitor your progress against enrollment goals and apply data insights to tailor your workflow priorities.
• Assess Strategies: Analyze enrollment data and track the return on investment of confirmation and matriculation strategies, and recommend changes based on results.

Requirements

• Outcomes-Oriented: A strong track record of meeting or exceeding quantitative goals and operational metrics; highly driven by measurable results.
• Professional & Matriculation Expertise: A least 3 years of professional work experience; including at least 1 year of proven enrollment or matriculation experience (onboarding, candidate enrollment and matriculation, high-volume of candidates, event execution). Bachelor’s Degree required (or equivalent years of work experience).
• Communication & Engagement: Exceptional written, verbal, and interpersonal communication skills, with an enthusiastic and engaging presence across phone, virtual, and in-person settings.
• Mission Alignment: A deep, demonstrated commitment to educational equity and AUSL’s core mission, vision, and values.
• Technology & Systems: Proficiency with CRM platforms highly preferred (Slate experience is a bonus).

Why AUSL? We recognize that our team members are the driving force behind our success. We offer a comprehensive benefits package including:

• Generous Paid Time Off, Sick Time, and Holiday Time Off
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• 403(b) Retirement Savings Plan with an employer match

AUSL is an equal-opportunity employer. Employees and applicants will be treated fairly and without regard to their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.