Campus Director-LA

Apply now!; Alhambra (CA); On-site; USD 76,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible Spending Accounts

Life and AD&D

Tuition waiver

Legal plan

Job summary

Alliant University seeks a Campus Director to lead recruitment, admissions and student services across the campus. You will oversee daily campus operations and serve as the primary decision-maker for local management, including IT and facilities oversight.

The role focuses on enhancing the candidate experience, improving retention and driving graduation success, with responsibilities spanning advising, accessibility services, and campus events. Salary ranges and benefits are provided.

Qualifications

• Master’s degree in Education, Counseling, Management or related field.
• Five years of progressive higher education experience with staff supervision.
• Experience leading diverse teams and fostering an inclusive environment.

Responsibilities

• Oversee IT and facilities operations and campus daily management.
• Lead recruitment, enrollment, retention and graduation initiatives.
• Coordinate student advising, accessibility services, international advising, tutoring and veteran affairs.
• Ensure HR policies and procedures are followed and campus operations compliant.
• Occasional travel and evening/weekend events as required.

Skills

MS Office

Advising

Supervision

Cross-cultural comm

Communication

Organization

Multi-tasking

Confidentiality

Teamwork

Time management

Diversity awareness

Education

Master's degree in Education, Counseling, Management

Tools

CARS

CX database

Job description

Alliant University is a professional practice University committed to excellence in four areas: Education for Professional Practice, Scholarship, Multicultural and International Competence and Community Engagement. The University provides students with the highest quality of education through excellence and innovation in academic scholarship, applied training and research, and community service, particularly to underserved populations. Through its Mission, the University's goal is to equip students with the competencies they need to provide public benefit and make an impact in their communities by addressing major contemporary social issues. Core competencies of the University's training programs include cultural diversity, which is infused in courses and field placements and is manifest in the diversity of its students, faculty.

Our Mission:
Alliant University prepares students for professional careers of service and leadership, and promotes the discovery and application of knowledge to improve the lives of people in diverse cultures and communities around the world.

Our Vision:
An inclusive world empowered by Alliant alumni.

Our IMPACT Values:

• Inclusion:We value and engage the rich diversity of the Alliant community.
• Mentoring:We provide guidance and create enabling environments for success.
• Passion:We bring enthusiasm, creativity, and authenticity to our work.
• Accountability:We act with integrity and responsibility in all we do.
• Communication:We are responsive, transparent, and respectful in our interactions.
• Teamwork:We collaborate to develop innovative solutions for our community.

Job Description

Position Summary:

Under the guidance of the Associate Vice President, or their designee, the campus director plays a pivotal role in supporting the campus's recruitment and admissions initiatives. This role also leads the student services functions to enhance the overall candidate experience, bolster student retention, and drive graduation success. Key responsibilities encompass Recruitment, Admissions, Student Advising, Campus Operations, Accessibility Services, International Student Advising, Tutoring, Military/Veterans Affairs, Orientation, Commencement & Community Activities, and resolving student issues.

The Campus Director will oversee daily operations and serve as the primary decision-maker for local management and overseeing campus activities. This position may also supervise onsite IT, facilities and other support roles and shares a reporting relationship with other campus staff, including those in Admissions and Financial Aid, within a matrix environment.

Salary Range:$76,000 - $80,000 annualized exempt position.

Benefits Plans Include:Medical/Prescription, Dental, Vision, Health Care & Dependent Care Flexible Spending Accounts, Voluntary Life and AD&D, Voluntary Benefit Plans: Accident, Critical Illness, or Hospital Indemnity Insurance, Legal Plan, Transportation Spending Account, Employee Tuition Waiver.

Qualifications

Minimum Qualifications:

Education:Master’s degree in Education, Counseling, Management, or a related field, or an equivalent combination of education and professional experience.

Experience:Five (5) years of progressively responsible higher education or closely related professional experience, preferably in graduate or professional education. Supervision experience of professional staff required. Demonstrated success in leading teams of diverse employees as well as experience with enlivening and fostering a climate that values and embraces all forms of human diversity.

Additional Information

Skills:

• Proficient computer skills with Microsoft Office applications (especially Word & Excel), CARS, CX integrated database or equivalent databases.
• Supervision skills needed as well as advanced advising skills, effective organization and written and oral communication skills, substantial teaching and advising skills.
• Demonstrated ability to communicate effectively (both in writing and verbally) with a diverse student, faculty and community is essential
• Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse backgrounds.
• The position requires multi-tasking abilities, exceptional interpersonal/cross-cultural communication skills,
• A high degree of multicultural and international competency,
• The ability to organize and plan work, and the ability to complete tasks with accuracy and meet deadlines.
• Proven ability to work effectively as a team player.
• Highly motivated, focused and results oriented.
• Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times.
• Ability to manage multiple tasks according to required deadlines and maintain composure under high stress conditions.
• Ability to be optimistic, positive and supportive in all interactions with others.
• High level of accuracy and attention to detail.

Duties & Responsibilities:

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• The Campus Director is responsible for the operational effectiveness, growth and successful day-to-day operation of the assigned campus, provides leadership, oversight, and management for IT and facilities.
• Provide leadership, oversight and management for developing programs and services which support the University’s vision of the recruitment, enrollment, retention, and graduation of students.
• Help to facilitate seamless integration of the student experience from the point of admission through transfer assessment and registration, course enrollment, and course/degree completion.
• Serves as the key person for the delivery of academic and student support services including student Advising, Accessibility Services, International Student Advising, Tutoring Military/Veterans Affairs, Orientation, Commencement, and student issue resolution.
• Serves as the Student Advisor for students enrolled at the Campus and uses independent judgement to monitor students’ academic success through ongoing outreach, advising meetings, and daily monitoring of attendance list, non- financially cleared (NFC) list, and non-registered list. Assist students with registration, study plans, degree audits, transfer evaluation, advancement to candidacy, tuition payments, and financial aid resources.
• Develop, implement, and monitor a proactive advising and appreciative advising model to support student success.
• In partnership with the campus community, implement and execute the Net Promoter Score action plan to improve student success (i.e., retention, persistence, and graduation rates) and enhance student satisfaction.
• Problem solving student issues and concerns. May serve as the student services liaison to SERC (Student Evaluation and Review Committee). Responsible for the implementation of student conduct procedures.
• Lead and facilitate a customer-centered environment that is responsive and provides high-quality, timely services to students; Assist program directors and faculty in the ongoing improvement of program related operating processes, procedures, and protocols, to operationalize and maintain academic standards.
• Ensure Human Resources policies and procedures are upheld to assure compliance with the federal and state regulations, university policies, and collective bargaining agreements.
• Perform other related tasks, duties and responsibilities as required, assigned or directed.

Supervisory Responsibility:

Direct Reports:Advisor(s), IT/Facilities Coordinator, Campus Resource Coordinator, Security, Student Assistants and other campus support roles.

Indirect Reports:The following campus positions report to the Campus Director, Student Advisor in a matrix relationship with the functional leadership of the University: Admissions and Financial Aid. Consults with and provides support to library staff.

Contact Responsibility:

Internal:Interacts with supervisor to receive direction and instructions and/or review of work results. This position with work closely with colleagues in multiple departments including Academic Deans, campus-based Program Directors, Associate Provosts, Human Resources and IT Departments as well as other University Campus Managers/Directors to support both students and colleagues in achieving student success and Department goals. Consults with and provides support to library staff.

External:Interacts with other academic institutions and members of the local community.

Primary Work Location, Hours & Travel Requirements:

Work Hours:Standard office hours, with required evening and weekend hours to support events and campus operations.

Travel:Occasional travel to support events and campus needs.

Background Check Requirements:
Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University employees who apply for the position.

Additional Information:
Anti-Discrimination Policy: Alliant University prohibits unlawful discrimination, harassment or retaliation in its educational programs, services and activities, and in employment practices, including but not limited to internal promotions, training, opportunities for advancement, terminations, relationships with outside vendors, use of contractors and consultants, and in its admission or access thereto, on the basis of race, ethnicity, national origin or descent, color, creed, religion, sex, age, marital status, disability (including physical, disease, psychiatric or psychological disability), medical condition, pregnancy, veteran status, sexual orientation, gender identification or expression, hair style or texture associated with race, or any other characteristics protected by applicable law.

Alliant University is an Equal Opportunity Employer, committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women, people of color, people with disabilities and people from other underrepresented groups are encouraged to apply, as we actively seek to increase diversity at all levels. The University will conduct its programs, services and activities consistent with applicable federal, state and local laws, regulations and orders.
Applicants must currently be authorized to work in the United States on a full-time basis. Offers of