Enrollment & Front Desk Administrative Specialist

Boys & Girls Club of North Central Illinois; South Elgin (IL); On-site; USD 38,000 - 50,000; Full time

Job summary

Boys & Girls Clubs of Elgin is seeking an Administrative Assistant to manage calendars, handle communications, and support enrollment processes. The role requires strong organization, time management, and confidentiality as you assist the Enrollment Manager with CCAP and membership documentation.

The position includes front desk responsibilities, document preparation, and creating memos, emails, and reports for internal and external audiences. A valid driver's license is required.

Qualifications

• Minimum 1-year work experience as an Administrative Assistant or similar role.
• Prior non-profit work experience is a plus.
• Excellent skills with Microsoft Word, Excel, and Outlook, and experience with databases and Internet research.
• A personal mission, vision, and values that align with Boys & Girls Clubs of Elgin.
• Professionalism and integrity with strong written and verbal communication.

Responsibilities

• Manage calendars, prioritize emails and phone calls.
• Assist with gathering documents for meetings, preparing expense reports, and reconciling credit card statements.
• Support enrollment processes: CCAP applications, membership forms, and related documentation.
• Email/membership inbox management and family communications.
• Handle front desk tasks: answering phones, fielding questions during non-program hours, supporting program operations.
• Create internal/external communications, memos, emails, presentations, and reports.

Skills

Microsoft Word

Microsoft Excel

Outlook

Databases

Internet research

Communication skills

Organization

Time management

Prioritization

Driver's license

Job description

Boys & Girls Clubs of Elgin is seeking an Administrative Assistant to manage calendars, handle communications, and support enrollment processes. The role requires strong organization, time management, and confidentiality as you assist the Enrollment Manager with CCAP and membership documentation.

The position includes front desk responsibilities, document preparation, and creating memos, emails, and reports for internal and external audiences. A valid driver's license is required.