Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value‑based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high‑trust culture where all employees can thrive. Learn more at marathon.health
ABOUT THE JOB
As an Enrollment Coordinator you are responsible for partnering with Revenue Cycle Analysts and billing specialists to support carrier enrollment functions for medical staff to support our overall healthcare delivery model. The primary function of the Enrollment Coordinator includes supporting medical staff with carrier enrollment tasks across multiple insurance and health plans.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Work with commercial payers to enroll providers with our client's insurance plans.
- Assist providers in completing the enrollment applications for commercial payers.
- Act as a liaison between health plans and the organization to resolve enrollment inquiries, and other issues.
- Update provider and payer credentialing tables in Athena.
- Understand provider‑related billing processes and procedures for commercial payers.
- Participate in the development of internal enrollment processes.
- Provide frequent status updates to Revenue Cycle Team and Operations Leaders regarding enrollment progress through to time of completion.
- Team player approach partners with Provider Services, Revenue Cycle Management and Field Operations teammates.
QUALIFICATIONS
- High School diploma and a minimum of 2 years of medical credentialing experience.
- Prior professional experience working with personal information and maintaining patient confidentiality.
- 2 years of experience working with electronic medical record software Athena is strongly preferred.
- Prior credentialing and database experience is also preferred.
DESIRED ATTRIBUTES
- Strong attention to detail with a focus on accuracy and quality control
- Highly organized with the ability to track and manage multiple enrollments simultaneously
- Strong time‑management skills with the ability to prioritize and multitask effectively
- Self‑motivated and results‑oriented with a high level of ownership and accountability
- Persistent and proactive in following up with payers through completion
- Adaptable and eager to learn in a changing environment with evolving payer requirements
- Analytical mindset with strong math and problem‑solving skills to support reporting and identify enrollment gaps impacting claims
- Proficient with computer software, databases, EMRs, and tracking tools (Athena experience preferred)
- Experience supporting and monitoring CAQH profiles, including initial setup, attestations, re‑attestations, and issue resolution
- Excellent written, verbal, and interpersonal communication skills
- Provider‑focused, patient, and service‑oriented
- Collaborative team player who partners effectively with revenue cycle teammates, credentialing, and provider teams
- Comfortable working in a fast‑paced, high‑volume environment
- Demonstrates integrity and discretion when handling confidential medical and provider information
- Demonstrates flexibility and willingness to support team priorities beyond core responsibilities as needed
PAY RANGE
Pay Range: $24.00‑30.00/hr. The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.
EMPLOYMENT NOTICE
We are accepting applications for this position until a candidate has been selected.
BENEFITS
Our benefits are built around access to care that works, starting with FREE Marathon Health services for you and your family, which provides unlimited, free primary care, routine labs, select prescriptions, vaccinations, and virtual mental health care for you and your family so that our teammates can do their best work and build better healthcare.
Eligibility varies based on PT or FT status:
- Comprehensive Health & Wellness Benefits: Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities
- Family Friendly & Reproductive Health Benefits: Family-building and hormonal health benefits and paid parental leave
- Time‑Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters
- Financial Support: Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting
- Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable
All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at PeopleExperience@marathon.health.