Enrollment Coordinator

Marathon-Health; Town of Florida (NY); On-site; USD 33,000 - 41,000; Full time

Job summary

Marathon Health is seeking an Enrollment Coordinator to work with Revenue Cycle Analysts and billing specialists, supporting carrier enrollment for medical staff across multiple insurance plans.

You will manage enrollment applications, update credentialing tables in Athena, and liaise with health plans to resolve inquiries, ensuring timely completion of enrollments and accuracy of provider data.

Qualifications

• High School diploma or equivalent required; credentialing experience preferred.
• Minimum 2 years of medical credentialing experience.
• Experience handling personal information with confidentiality.
• Proficiency with EMRs and credentialing databases is preferred.

Responsibilities

• Partner with Revenue Cycle Analysts and billing specialists to support carrier enrollment functions.
• Assist providers with enrollment applications for commercial payers.
• Maintain provider and payer credentialing tables in Athena.
• Support CAQH profiles, attestations and re-attestations.
• Provide updates to Revenue Cycle Team on enrollment progress.
• Collaborate with Provider Services, Revenue Cycle Management and Field Operations.

Skills

Attention to detail

Organization

Time management

Accountability

Proactive follow-up

Adaptability

Analytical mindset

Communication skills

Team collaboration

Discretion & confidentiality

CAQH familiarity

Education

High School diploma

2+ years medical credentialing experience

Tools

Athena

Job description

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.healthABOUT THE JOBAs an Enrollment Coordinator you are responsible for partnering with Revenue Cycle Analysts and billing specialists to support carrier enrollment functions for medical staff to support our overall healthcare delivery model. The primary function of the Enrollment Coordinator includes supporting medical staff with carrier enrollment tasks across multiple insurance and health plans.ESSENTIAL DUTIES & RESPONSIBILITIESWork with commercial payers to enroll providers with our client's insurance plans.Assist providers in completing the enrollment applications for commercial payers.Act as a liaison between health plans and the organization to resolve enrollment inquiries, and other issues.Update provider and payer credentialing tables in Athena.Understand provider-related billing processes and procedures for commercial payers.Participate in the development of internal enrollment processes.Provide frequent status updates to Revenue Cycle Team and Operations Leaders regarding enrollment progress through to time of completion.Team player approach partners with Provider Services, Revenue Cycle Management and Field Operations teammates.QUALIFICATIONSHigh School diploma and a minimum of 2 years of medical credentialing experience. Prior professional experience working with personal information and maintaining patient confidentiality. 2 years of experience working with electronic medical record software Athena is strongly preferred. Prior credentialing and database experience is also preferred.DESIRED ATTRIBUTESStrong attention to detail with a focus on accuracy and quality controlHighly organized with the ability to track and manage multiple enrollments simultaneouslyStrong time‑management skills with the ability to prioritize and multitask effectivelySelf‑motivated and results‑oriented with a high level of ownership and accountabilityPersistent and proactive in following up with payers through completionAdaptable and eager to learn in a changing environment with evolving payer requirementsAnalytical mindset with strong math and problem‑solving skills to support reporting and identify enrollment gaps impacting claimsProficient with computer software, databases, EMRs, and tracking tools (Athena experience preferred)Experience supporting and monitoring CAQH profiles, including initial setup, attestations, re‑attestations, and issue resolutionExcellent written, verbal, and interpersonal communication skillsProvider‑focused, patient, and service‑orientedCollaborative team player who partners effectively with revenue cycle teammates, credentialing, and provider teamsComfortable working in a fast‑paced, high‑volume environmentDemonstrates integrity and discretion when handling confidential medical and provider informationDemonstrates flexibility and willingness to support team priorities beyond core responsibilities as neededPay Range: $24.00-30.00/hrThe actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.