Enrollment Conversion Specialist

160 Driving Academy; Buffalo (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

160 Driving Academy is seeking an Admissions Advisor to convert prospective students into enrollees by managing multi-channel communications and meticulous data tracking in Salesforce. You will guide inquiries through enrollment, ensuring program details are clear and documents are complete.

The role emphasizes daily follow-up, outbound outreach, and maintaining an accurate pipeline, with compensation based on base pay and commission tied to enrollments.

Qualifications

• Experience in customer service, sales, or call center environments.
• Strong communication and rapport-building skills.
• Ability to work remotely and manage time effectively.
• Proficiency in Salesforce and Outlook.
• Excellent organizational skills and attention to detail.

Responsibilities

• Contact prospective students via phone, text, and email.
• Guide students from inquiry to enrollment.
• Maintain up-to-date Salesforce records.
• Ensure enrollment documentation is completed on time.
• Open/close branch and support campus operations.
• Maintain daily and weekly lead follow-up targets.

Skills

Customer service

Sales experience

Call center experience

Strong communication

Remote work

Salesforce proficiency

Tools

Salesforce

Outlook

Communication platforms

Job description

160 Driving Academy is seeking an Admissions Advisor to convert prospective students into enrollees by managing multi-channel communications and meticulous data tracking in Salesforce. You will guide inquiries through enrollment, ensuring program details are clear and documents are complete.

The role emphasizes daily follow-up, outbound outreach, and maintaining an accurate pipeline, with compensation based on base pay and commission tied to enrollments.