Enrollment Communications Student Worker

AdventHealth; Orlando, Northern (FL, KY); Hybrid; USD 21,000 - 34,000; Part time

Job summary

AdventHealth is seeking a PRN Front Desk Assistant in Orlando, FL to support student recruitment efforts and provide outstanding guest services at the Front Desk. Responsibilities include scheduling tours, answering calls, and maintaining positive interactions with faculty and staff in a healthcare education environment.

The role requires strong communication, organizational skills, and confidentiality, with opportunities to engage in on-campus events and coordination activities.

Qualifications

• Must be currently registered and enrolled as a student at ADU.

Responsibilities

• Conducts phone call campaigns for prospective and current students.
• Greets and provides exceptional customer service to guests at the Front Desk.
• Answers phones and schedules, confirms, and administers tours.
• Builds and maintains quality interactions with Faculty and Staff members.
• Scans for security threats while on Front Desk duties.
• Represents the department and abides by recruitment code of conduct and hospitality standards.

Skills

Excellent oral and written comms

Excellent organizational skills

Proficient use of computers

People-oriented

Proficient in Microsoft Office

Customer service experience

Confidentiality

Bilingual

Tools

GoldMine

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

PRN

Shift:

Day (United States of America)

Address:

660 WINYAH DR

City:

ORLANDO

State:

Florida

Postal Code:

32803

Job Description:

Conducts phone call campaigns for prospective and current students. Participates in weekly team meetings and professional development. Ensures student and prospect data accuracy and integrity in Goldmine. Provides input for communications initiatives in Goldmine. Engages in on and off-campus recruiting events and assists with inventory and preparations for such events. Greets and provides exceptional customer service to guests at the Front Desk. Answers phones and schedules, confirms, and administers tours. Builds and maintains quality interactions with Faculty and Staff members. Scans for security threats while on Front Desk duties. Represents the department and abides by recruitment code of conduct and hospitality standards at all times. Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Proficient use of computers [Required]
• Excellent organizational skills [Required]
• Excellent oral and written communication skills [Required]
• People-oriented, self-motivated, process-oriented [Required]
• Proficient in Microsoft Office applications [Required]
• Able to maintain strict adherence to discretionary and confidentiality practices [Required]
• Customer service experience [Required]
• Must be currently registered and enrolled as a student at ADU [Required]
• Bilingual [Preferred]
• Prior use of Goldmine [Preferred]

Education:

• N/A

Field of Study:

• N/A

Work Experience:

• N/A

Additional Information:

• N/A

Licenses and Certifications:

• N/A

Physical Requirements:

Physical Requirements - (Please click the link below to view work requirements) https://tinyurl.com/23km2677

Pay Range:

$15.46 - $24.73

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.