Enrollment Assistant Featured East Weymouth, Massachusetts

South Shore Stars, Inc.; Weymouth (MA); Hybride; USD 30 000 - 39 000; Plein temps

Résumé du poste

South Shore Stars, Inc. is seeking an Enrollment Assistant in Weymouth, MA. You will perform enrollment duties for early education, school-age programs, and summer camp, supporting the Enrollment Director and caregivers.

The role includes handling inquiries, facilitating enrollments, and ensuring compliance with guidelines and funding rules. The position offers schedule flexibility with hybrid arrangements and emphasizes serving low-income and at-risk families, maintaining confidentiality and

Qualifications

• High School diploma or equivalent required.
• Minimum two years of administrative support experience.
• Strong organizational and time-management skills.

Responsabilités

• Respond to inbound inquiries via phone and online.
• Schedule and facilitate enrollments with caregivers.
• Meet with caregivers in person to support enrollment processes.
• Maintain waitlists and track enrollment deadlines.
• Determine initial eligibility for subsidized childcare.
• Keep accurate records per policy and funding requirements.
• Collaborate with Enrollment Director and colleagues across the agency.

Connaissances

Administrative support

Customer service

Multitasking

Formation

High School diploma

Outils

Microsoft Office

Description du poste

# Enrollment AssistantEast Weymouth, Massachusetts$25.00 per hour**JOB SUMMARY**Perform and assist with the full array of enrollment tasks for Stars' early education, school-age, andsummer camp programs. Year-round and cyclical duties include assisting the Enrollment Director,meeting with caregivers, taking inbound inquiries, taking outbound calls, ensuring compliance with 3rdparty guidelines, collecting past due amounts; all with a focus on determining eligibility for subsidizedchildcare, and school programming. Schedule flexibility and hybrid arrangements are possible.**ESSENTIAL RESPONSIBILITIES**- Respond to inbound phone and online inquiries.- Make outbound calls and contacts with caregivers to facilitate enrollments and discuss issues.- Meet in person with caregivers representing Stars to facilitate enrollment processes.- Assist in maintaining waitlists.- Determine initial eligibility for subsidized childcare.- Responsible for summer camp enrollment within tight enrollment deadlines.- Maintain records of all activities as required by Stars policy and procedure and by governmentaland grant making entities.- Maintain collaborative relationship with department peers, Director, and Stars colleagues acrossthe agency.- Commitment to agency's mission of serving low-income and at-risk families and children.- Various other tasks associated with enrollment as assigned by Enrollment Director.- Additional duties related to Stars' mission as assigned.**MINIMUM QUALIFICATIONS**- High School diploma.- Minimum two years administrative support experience.- Excellent organizational skills.- Strong computer skills, including all Microsoft Office applications.- Ability to work in multiple databases interchangeably.- Excellent interpersonal and communication skills and ability to work with all theagencies constituents while maintaining absolute confidentiality and professionalism inperformance.- Experience working with people of all ages and backgrounds.- Ability to develop long range planning and manage the daily details of implementation.- Possesses high integrity and application to duty.- Must enjoy working with the public and be effective in verbal and written communications withdiverse audiences.- Highly self-directed with an attention to detail and ability to organize effectively, and able tomanage multiple projects effectively.- Skill in establishing and maintaining effective working relationships with agencies, staff, faculty,and the public.- Ability to work effectively and respectfully with diverse populations.**Reports to: Enrollment Director**\\* All South Shore Stars employees should be able to lift at least 40 lbs and work in a non-sedentaryenvironment.**Equal Opportunity Employer**South Shore Stars is an equal opportunity employer. We embrace diversity and are committed to creating aninclusive environment for all employees. We are committed to building a team that represents a variety ofbackgrounds, perspectives, and skills.We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy,childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, statusas a protected veteran, status as an individual with a disability, or other applicable legally protectedcharacteristics.All employment is decided based on qualifications, merit, and agency need.**Mission**South Shore Stars provides comprehensive early education and youth development programs thatenhance the optimal growth of children from economically and culturally diverse families, using afamily support approach in collaboration with schools and other service providers.Four core goals form the foundation of our work:- Enable parents to work- Help each child reach their full development potential- Facilitate positive youth development- Improve academic achievement for students at-risk of academic failureAt Stars, we are working to build an inclusive culture where difference is valued and the diverse voices ofour employees are encouraged, supported, and celebrated. We believe diversity benefits and enriches thedevelopment of our staff, the children, and families we serve and the communities we serve. At Stars, wewill work to find intentional ways to grow in our understanding and support of others, based on: Age ~gender and gender identity ~ race ~socio-economic status ~ sexual orientation ~ physical or mentalability~ ethnicity~ veteran status ~education status ~religious or spiritual beliefs At Stars, we believe thepower of diversity enriches us all by exposing us to a range of ways to understand and embrace the world.We commit to do the work of including diversity, equity, and inclusion practices at the center of our dailywork. We understand that our work around this is on-going, and we pledge to continually find new waysof growing into this statement