Enrollment and Billing Specialist,

UnitedHealth Group; Lexington (KY); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical plan options

Dental insurance

Vision insurance

Life & AD&D insurance

401(k) plan

Education reimbursement

Job summary

UnitedHealth Group is seeking an Enrollment and Billing Specialist to administer union-sponsored health and welfare and pension plans on-site at our Lexington, KY location. Responsibilities include eligibility verification, member inquiries, and processing contributions with strong Excel skills.

The ideal candidate will have a High School Diploma or GED, 1+ year experience in accounts receivable or billing support, and demonstrated customer service and data-entry capabilities.

Qualifications

• Requires High School Diploma or GED or equivalent work experience.
• 1+ years of experience supporting accounts receivable operations, including reconciling billing transactions and posting deposits.
• Customer service experience with strong communication and problem-solving skills.
• Experience using Microsoft Excel (create/edit formulas, sort/filter data).

Responsibilities

• Administer union-sponsored benefits including health, welfare, and pension plans.
• Verify participant eligibility and collect data to determine eligibility.
• Respond to inquiries via telephone and email regarding plan provisions.
• Prepare member/employer correspondence and reconcile contribution reports.
• Process monthly checks and data entry of hours and contributions.
• Reconcile reports and analyze transactional data to resolve discrepancies.
• Maintain accurate documentation and perform basic clerical tasks with PC/Excel proficiency.
• Support quality improvements and process development initiatives.

Skills

Customer service

Excel

Data entry

Communication

Problem solving

On-site work

Education

High School Diploma / GED

Tools

Microsoft Windows

Job description

This position is Onsite. Our office is located at 230 LEXINGTON GREEN, Suite 400, Lexington, KY 40503..

UMR, UnitedHealthcare's third-party administrator (TPA) solution, is the nation's largest TPA. When you work with UMR, what you do matters. It's that simple . . and it's that rewarding.

In providing consumer - oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth.

Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast - paced and highly diversified career.

As an Enrollment and Billing Specialist, you will be responsible for administering union-sponsored benefits, including health and welfare and pension plans. Your duties will include verifying participant eligibility, responding to inquiries, preparing correspondence for members and employers, processing contributions and monthly checks, and reconciling reports to resolve discrepancies. This role requires strong analytical skills, proficiency in PC applications and Excel, and a commitment to improving processes for greater efficiency and quality.

This position is full time (40hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm EST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 230 LEXINGTON GREEN, Suite 400, Lexington, KY 40503.

Primary Responsibilities

• Administration of Union-Sponsored Benefits, including health and welfare, pension and others
• Collection of data from participants to determine eligibility
• Answer questions via telephone and email to convey information regarding the provisions of the pension and health and welfare plans.
• Create various types of members or employer correspondence including letters and emails.
• Collection and data entry of participant hours worked and contribution amounts.
• Handle processing of monthly check processing and mailing
• Analytical and Researching techniques.
• Reconcile reports and payment discrepancies, analyze transactional data
• Perform basic clerical functions with proficient PC and Excel Skill
• Initiate and assist with developments/changes to increase or change quality and productivity.

What Are The Reasons To Consider Working For UnitedHealth Group? Put It All Together - Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success. Some Of Our Offerings Include

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 1+ years of experience supporting accounts receivable operations, including reconciling billing transactions, posting deposits, and ensuring the accurate application of payments.
• Customer Service experience with demonstrated ability to manage difficult customer interactions, resolve issues effectively, and maintain high customer satisfaction through strong communication and problem-solving skills.
• Experience using Microsoft Excel (ability to create, edit, save, send, sort, filter, enter data, and use basic formulas in spreadsheets)
• Experience using Microsoft Windows and related computer applications, including accurate data entry, document management, and efficient navigation of multiple systems, with the ability to learn new technologies quickly.
• Must work on-site at the office located at 230 LEXINGTON GREEN, Suite 400, Lexington, KY 40503
• Must reside within 90 miles of the office location 230 LEXINGTON GREEN, Suite 400, Lexington, KY 40503
• Ability to work full time (40hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm EST. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications

• Experience in finance / accounting area
• Experience using Eligibility software
• Experience with Taft - Hartley OR Union Benefit Administration
• Experience with reconciling bank accounts
• Experience working with ERISA Compliant Benefit Funds
• Experience working with healthcare insurance enrollment / eligibility

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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