Provider Service Representative - Richardson, TX

UnitedHealthcare; Richardson (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

UnitedHealthcare is seeking a detail-oriented data entry professional in Richardson, TX. The role focuses on maintaining production standards, transferring and verifying claims data, and applying rate knowledge to contracts.

You will work with Excel and Word, handle multiple systems, and support a fast-paced team environment. Qualifications include a high school diploma, basic data entry speed, and the ability to start shifts early.

Qualifications

• Proficiency with Microsoft Excel for sorting and filtering data.
• Ability to type a minimum of 17 claims per hour and 119 per day.
• Shift starts between 6:30 am and 8:00 am; 8 hours per day, 40 hours per week.

Responsibilities

• Maintain production output set by the department and meet turnaround times.
• Plan, prioritize, organize, and complete work to meet objectives.
• Transfer data from multiple systems into a single system.
• Verify data by comparing to source documents.
• Apply knowledge of repricing and assess contracts for rates.
• Collaborate with team to solve complex problems and manage time independently.

Skills

Excel

Word

Data entry

Time management

Education

High School Diploma/GED

Tools

Repricing systems

Job description

Improve the lives of others while Caring. Connecting. Growing together.

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to startCaring. Connecting. Growing together.

Primary Responsibilities

• Capable of maintaining production set by the department and meeting established turnaround times.
• Plan, prioritize, organize, and complete work to meet established objectives
• Transfer data from multiple systems into a single system
• Verify data by comparing it to source documents
• Knowledgeable with Repricing systems and develop basic skills in the Repricing area.
• Apply knowledge / skills to a range of complex activities
• Demonstrate depth of knowledge/skills in assessing contracts and applying appropriate rates
• Solve complex problems on own
• Collaborate with team to solve complex problems
• Independently manage time and tasks
• Coordinate work of other team members when necessary

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• Intermediate level of proficiency with Microsoft Excel (sort & filter data) and Microsoft Word (create & edit documents)
• Ability to key a minimum of 17 claims per hour and 119 claims per day
• Ability to start shift between 6:30 am - 8:00 am, working 8 hours per day, 40 hours per week, Monday through Friday

Preferred Qualifications:

• 1+ years of experience in data entry
• 1+ year of experience inhealthcare claims research, analysis & or reporting
• 1+ year of experience ininterpreting reimbursement methodologies and rates as outlined in provider agreements

Soft Skills

• Ability to proactively identify solutions to non-standard requests
• Ability to act as a technical resource to others in assessing contracts and applying appropriate rates
• Comfortable learning new technology
• Excellent organizational skills
• Sense of ownership and pride in your performance and its impact on company’s success
• Detail oriented
• Strong research and analytical skills
• Excellent written and verbal communication skills
• Comfortable with accepting and applying constructive developmental guidance
• Excellent interpersonal skills at both an individual and team level
• Good command of English both oral and written and customer service skills
• Ability to handle a fast-paced environment with pressure based on project deadlines
• Experience with repricing and NDB a plus

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.