Enrollment Advisor for EdTech & Career Programs

Cengage Group; Cheyenne (WY); Remote; USD 29,000 - 38,000; Full time

Job summary

Cengage Group is hiring an Enrollment Representative to help learners around the world achieve their educational goals. You will prioritize qualified leads from multiple channels, match students with suitable programs, and ensure an excellent customer experience at every touchpoint.

Join a team focused on driving enrollment for Ed2go programs, supporting students from first contact through enrollment, and leveraging CRM tools and enrollment software.

Qualifications

• Experience with enrollment processes and advising students.
• Ability to navigate CRM and enrollment tools.
• Strong communication and problem-solving abilities.

Responsibilities

• Ask probing questions and overcome objections.
• Counsel prospective students regarding their educational and career objectives.
• Guide students through the enrollment process.
• Implement strategies to meet enrollment objectives.

Skills

Tech proficiency

Reliable Wifi

Education

Some college coursework or degree

Tools

CRM systems

Enrollment tools

Web platforms

Job description

Cengage Group is hiring an Enrollment Representative to help learners around the world achieve their educational goals. You will prioritize qualified leads from multiple channels, match students with suitable programs, and ensure an excellent customer experience at every touchpoint.

Join a team focused on driving enrollment for Ed2go programs, supporting students from first contact through enrollment, and leveraging CRM tools and enrollment software.