Enrollment Advisor

Innovate Salon Academy; SOUTH PLAINFIELD (NJ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

Innovate Salon Academy in Brick Township, NJ is hiring an Enrollment Advisor to guide prospective students from the first phone call to class day. You’ll combine sales acumen with accurate, clear advising to help students understand program costs, grants versus loans, and the FAFSA process.

You’ll collaborate with Financial Aid, maintain records in Advantage and LeadSquared, and drive monthly enrollment goals while adhering to Title IV and state rules.

Qualifications

• 1–2+ years in admissions, sales, customer service or another client-facing role
• Warm, confident communication in person and over the phone
• Strong organization and attention to detail, especially with names, dates and documents
• Comfort with CRM software, Google Workspace and data entry
• Goal-driven and able to handle follow-up without being reminded
• A background in the beauty industry is a plus but not required
• Strong communication and interpersonal skills
• Ability to manage multiple tasks in a fast-paced environment

Responsibilities

• Respond to new inquiries by phone and text, build rapport and book campus tours
• Lead personalized campus tours that connect each student’s career goals to the right program
• Walk students through total program cost, payment options, and the basics of grants versus loans
• Help students complete their FAFSA during the appointment, including checking their prior federal loan history in NSLDS
• Work closely with the Financial Aid team on aid estimates and outstanding documents
• Manage the electronic enrollment process: the pre-enrollment application, document review, Enrollment Agreements sent through PandaDoc, and registration fee collection
• Register new students with the New Jersey State Board and enter student records into our student information system (Advantage)
• Keep every lead and student record up to date in our CRM (LeadSquared), logging each appointment the same day
• Follow up on missing documents and keep start lists and enrollment goals accurate
• Meet monthly enrollment and new-start goals while following federal (Title IV), state and accreditation rules

Skills

Customer service

Sales

Admissions

Communication

Attention to detail

Interpersonal skills

Multitasking

Time management

Education

No formal degree required

Tools

LeadSquared

Advantage

PandaDoc

NSLDS

Google Workspace

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Enrollment Advisor Innovate Salon Academy

Location: Brick Township, New Jersey

About the Role

You’ll guide prospective students from their first phone call to their first day of class. For many of them, enrolling is a big and sometimes scary decision. Your job is to make it exciting, clear and honest. You’ll be part sales professional and part advisor, and you’ll be accurate with every detail.

Responsibilities

• Respond to new inquiries by phone and text, build rapport and book campus tours
• Lead personalized campus tours that connect each student’s career goals to the right program
• Walk students through total program cost, payment options, and the basics of grants versus loans
• Help students complete their FAFSA during the appointment, including checking their prior federal loan history in NSLDS
• Work closely with the Financial Aid team on aid estimates and outstanding documents
• Manage the electronic enrollment process: the pre-enrollment application, document review, Enrollment Agreements sent through PandaDoc, and registration fee collection
• Register new students with the New Jersey State Board and enter student records into our student information system (Advantage)
• Keep every lead and student record up to date in our CRM (LeadSquared), logging each appointment the same day
• Follow up on missing documents and keep start lists and enrollment goals accurate
• Meet monthly enrollment and new-start goals while following federal (Title IV), state and accreditation rules

Qualifications What We’re Looking For

• 1–2+ years in admissions, sales, customer service or another client-facing role (school admissions or financial aid experience is a big plus but not required)
• Warm, confident communication in person and over the phone
• Strong organization and attention to detail, especially with names, dates and documents
• Comfort with CRM software, Google Workspace and data entry
• Goal-driven and able to handle follow-up without being reminded
• A background in the beauty industry is a plus but not required
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.