Enrollment Advisor

Teachers of Tomorrow; Phoenix (AZ); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Hybrid/Remote work

Job summary

Teachers of Tomorrow is seeking an Enrollment Advisor to guide teacher intern candidates through the enrollment process for the ACP program. The role combines customer service with sales skills to help candidates move through the enrollment steps and learn certification requirements for multiple states.

The ideal candidate is a self-starter with strong communication abilities, experience in fast-paced settings, and a passion for education.

Qualifications

• Bachelor’s degree from a leading university or commensurate experience.
• 2+ years in a heavy customer service or sales‑oriented position.

Responsibilities

• Communicates with candidates via telephone, email, or live chat to build rapport and assist with the initial portion of the application process.
• Uses sales techniques to capture candidate attention, highlighting program features and benefits and encourages progression through enrollment.
• Demonstrates proficiency in program knowledge and communicates how the program works to prospective and current candidates.
• Establishes, develops and maintains positive business and customer relationships.
• Presents, promotes and sells the program using supported value proposition statements to candidates.

Skills

Sales

Customer service

Relationship-building

Communication

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Teachers of Tomorrow seeks a dynamic and enthusiastic Enrollment Advisor to be responsible for guiding teacher intern candidates through the process of enrolling in the alternative teaching program. The ideal candidate will be a passionate self‑starter with an affinity for sales and customer service, who thrives in a fast‑paced environment. This position is eligible for a hybrid or remote work schedule.

The starting pay for this position is $23.00/hr. (Preferred candidate will be located in Arizona, Nevada, Colorado, or New Mexico)

Who We Are

Located in Houston, Texas, Teachers of Tomorrow is the leading national alternative certification program (ACP) provider with plans of continued growth in 2026! Through quality instruction and unparalleled support – Teachers of Tomorrow provides the most effective preparation for educators to make a meaningful difference in the lives of their students. To find out more, visit https://www.teachersoftomorrow.org

Position Summary

The Enrollment Advisor will develop relationships with intern candidates, assisting with the enrollment process and troubleshooting issues while encouraging optimism and determination on their path toward success. This position will support candidates from multiple states and will be required to learn certification requirements for all locations.

Key Responsibilities/Duties

• Communicates with candidates via telephone, email, or live chat to build rapport and assist with the initial portion of the application process.
• Uses sales techniques to capture candidate attention, highlighting the program features and benefits and encourages the candidate to move through the enrollment process, ultimately enrolling the candidate in the program.
• Demonstrates proficiency in program knowledge and communicates how the program works to prospective and current candidates.
• Communicates effectively with candidates to determine their certification goals and whether the program can aid the candidate in meeting those goals.
• Maintains a high level of customer service and positive working attitude, as well as be available to help other team members as needed.
• Manages day‑to‑day tasks related to supporting and tracking potential candidates and current candidates progress to enrollment.
• Ensures that policies, procedures, and communication with candidates are documented in their account.
• Reviews accounts to make sure that clear and updated information is being provided to candidates.
• Works closely with the back office/fulfillment team to communicate transcript needs and requirements to candidates.
• Presents, promotes and sells ToT program using supported value proposition statements to existing and prospective candidates.
• Establishes, develops and maintain positive business and customer relationships.
• Contacts new and existing customers to discuss needs.
• Exhibits customer service skills to listen to the concerns of customers and able to address their needs.
• Act in accordance with Teachers of Tomorrow core values
• Perform other duties as needed.

Education/Experience

• Bachelor’s degree from a leading university with academic excellence or commensurate experience in an educational or professional administrative capacity.
• 2 or more years of experience in a heavy customer service or sales‑oriented position

Knowledge, Skills, Abilities And Behaviors

• Strong interpersonal and relationship‑building skills.
• Excellent communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers.
• Proficiency with Microsoft Office.

What We Offer

We understand that our people are the most important factor in our success. As a result, we value and invest in our people through:

• Medical, Dental, and Vision plans
• Employer paid STD and Basic Life/AD&DD
• Voluntary buy up LTD, Life Insurance, Critical Illness, Accident, and additional wellness options
• 401k Plan with Company Safe Harbor Matching
• Competitive PTO and Sick Time
• 12 paid holidays annually
• Personal and Professional Development

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

JOB CODE: 1000097