Lakeside HR Group has been engaged to recruit an Enhancement Manager for a growing commercial landscaping, enhancement, and snow management organization. This company has built a strong reputation for delivering high-quality services, prioritizing employee safety, and maintaining exceptional customer relationships across its markets.
The Enhancement Manager will lead year-round field operations, overseeing landscape enhancement crews during the growing season and snow and ice operations throughout the winter months. This is a highly visible leadership role responsible for personnel management, scheduling, quality control, safety, labor productivity, cost management, and overall operational performance. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and can successfully manage multiple crews while ensuring projects are completed safely, efficiently, and profitably.
- Key Responsibilities:
- Lead daily landscape enhancement and snow removal operations.
- Oversee field crews and ensure projects are completed safely, on time, and within budget.
- Manage crew scheduling, routing, equipment allocation, and daily work assignments.
- Hire, train, coach, and develop field employees and crew leaders.
- Monitor labor productivity, staffing levels, and workforce planning.
- Conduct job-site inspections to ensure quality standards and customer expectations are met.
- Enforce safety policies, procedures, and operating standards.
- Coordinate materials, equipment, vehicles, and inventory needed for ongoing operations.
- Track labor, job progress, reporting, and operational metrics through Aspire software.
- Manage job costs, labor budgets, material expenses, and operational efficiencies.
- Lead snow and ice management operations during winter weather events, including after-hours response as needed.
- Partner with Account Managers and leadership to resolve service issues and support customer satisfaction.
- Assist with continuous improvement initiatives and operational process enhancements.
- Required Skills:
- 3+ years of experience in landscaping, landscape enhancements, snow operations, construction, or related field services.
- Previous experience leading field crews and supervising hourly employees.
- Strong snow and ice management experience preferred.
- Demonstrated ability to manage multiple crews, projects, and priorities simultaneously.
- Experience with scheduling, job costing, labor management, and operational performance metrics.
- Strong leadership, communication, and organizational skills.
- Ability to build accountability while developing and coaching team members.
- Comfortable working in both office and field environments.
- Availability to support winter snow operations outside of standard business hours when necessary.
- Experience using Aspire or similar operational software preferred.
- Valid driver's license required.
- DOT Medical Card or ability to obtain one preferred.
- Performance bonus opportunities
- Health insurance
- Vision insurance
- Life insurance
- 401(k) with company match
- Paid time off and holidays
- Company vehicle or vehicle allowance options
- Career advancement opportunities within a growing organization