Enhancement Manager

Genesis Global Group; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Paid time off

Health insurance

401(k) with match

EAP

Job summary

Ruppert Landscape is seeking an Enhancement Manager to oversee landscape enhancement projects from bidding through execution across multiple teams. You will manage budgets, lead Enhancement Field Managers, and collaborate with clients to ensure profitable, high-quality outcomes.

The role emphasizes safety, strong customer service, and effective communication while advancing branch and company performance goals. A field leadership background and sales experience are highly valued.

Qualifications

• Safety-first mindset aligned with regulations and safe work practices.
• Minimum 2 years supervisory experience managing production teams and staff development.
• Minimum 2 years of hands-on production management across multiple service projects.
• Valid driver’s license with clean record in last 3 years.
• Proven sales and customer service experience with direct client interaction.
• Experience estimating enhancement work and developing competitive proposals.
• Excellent verbal and written English communication.

Responsibilities

• Oversee day-to-day enhancement operations across multiple teams, including estimating, scheduling, color programs, procurement, logistics, job costing, and billing.
• Provide leadership to Enhancement Field Managers and crews, ensuring policy alignment and performance expectations.
• Monitor job costs and profitability, ensuring quality standards across crews.
• Conduct regular site inspections and address client concerns, plus performance evaluations.
• Develop and maintain client relationships through proactive communication and site visits.
• Drive revenue growth by identifying client needs and partnering with leadership to secure new work.
• Maintain documentation including sales tracking, job packages, purchase orders, and invoice approvals.
• Support branch facilities, fleet, and equipment to reflect company standards and ensure safety.

Skills

Safety mindset

Sales & customer service

English communication

Computers & systems

Education

Associates or bachelor’s in horticulture or landscape management

Tools

Timekeeping systems

Reporting tools

Inventory tracking

Job description

ENHANCEMENT MANAGER – LANDSCAPE MAINTENANCE

Who We Are

Ruppert Landscape is a leading provider of commercial landscape maintenance and installation services with more than 3,500 employees serving customers from 55+ branches across the Northeast, Mid-Atlantic, and Southeast United States. We take pride in delivering reliable, high-quality services on a wide range of commercial properties and construction projects. For over 50 years, our mission has been to provide opportunities for our people, take care of our customers, and be good stewards of the environment and our community.

Where You Fit In

As an Enhancement Manager, you will oversee the sale and execution of landscape enhancement projects while managing budgets, developing team members, ensuring client satisfaction, and contributing to overall branch and company performance goals. This role requires strong cross-team collaboration to drive profitability, operational excellence, and long-term client retention.

Responsibilities

• Oversee day-to-day enhancement operations across multiple teams, including estimating, scheduling, seasonal color programs, procurement, logistics, job costing, and billing
• Provide leadership and direction to Enhancement Field Managers and crews by communicating company policies, branch objectives, and performance expectations while fostering a culture of accountability, teamwork, and continuous improvement
• Monitor job costs and team performance to ensure alignment with budget and profitability goals as well as quality standards across multiple enhancement crews
• Conduct regular site inspections to ensure service quality, promptly address client concerns, and complete performance evaluations
• Develop and maintain strong client relationships through proactive communication, site visits, and responsiveness to customer needs
• Drive enhancement revenue growth by identifying client needs, developing proposals, and partnering with account and branch leadership to secure new work
• Maintain accurate documentation, including sales tracking, job packages, purchase orders, and invoice approvals
• Support the upkeep of branch facilities, fleet, and equipment to reflect company standards and ensure a safe working environment

Qualifications

• Safety first mindset with a commitment to adhering to safety regulations and promoting safe work practices
• Associate or bachelor’s degree in horticulture, landscape management, or a related field preferred; equivalent industry experience and/or relevant certifications may substitute for formal education
• Minimum of two years of supervisory experience managing production-level teams, including recruiting, hiring, performance evaluations, and employee development
• Minimum of two years of hands‑on production management experience that focused on managing multiple service projects simultaneously
• Valid driver’s license with a clean driving record for the past three years
• Proven track record in sales and customer service, with at least two years of direct client interaction in a service-oriented environment
• At least one year of experience in estimating enhancement-related work, with a demonstrated ability to develop competitive and profitable proposals
• Excellent verbal and written communication skills in English, with the ability to convey information clearly and professionally
• Proficiency with basic computer applications, including timekeeping, reporting, and inventory tracking systems

What We Offer

• Competitive compensation package based on experience and qualifications
• Company vehicle with fuel, maintenance, and insurance coverage provided
• Hands‑on learning from day one with ongoing opportunities to learn, grow, and build your career
• Paid time off and holidays to help you maintain a healthy work-life balance
• Medical, dental, and vision insurance plans, plus flexible spending accounts (FSA)s to help cover healthcare and dependent care expenses
• 401(k) retirement savings plan with company match
• Employee Assistance Program (EAP) with confidential support for personal, financial, and wellness needs
• A people-first, family-oriented culture where teamwork, respect, and growth matter and where your hard work is recognized and appreciated

Why Ruppert

Our success starts with our people. We are committed to creating opportunities for our team members to grow, lead, and build meaningful careers. Through hands‑on training, strong mentorship, and a collaborative team environment, we invest in developing talented individuals who take pride in their work and in supporting one another. Guided by our core values, we are dedicated to doing the right thing for our employees, our customers, and our communities. From maintaining safe work sites to promoting environmental stewardship, we strive to make a positive, lasting impact everywhere we work.

Ruppert Landscape is an Equal Opportunity andE-Verify Employer.

This job description is subject to change at any time.