Enhancement Manager

BrightView; North Las Vegas (NV); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Paid holidays

Paid time off

Job summary

BrightView is seeking an Enhancement Manager to coordinate and lead landscape enhancement services, supervise crews, and ensure safety and quality on client properties. The role supports Account Managers in estimating, design, and client meetings, and may sell enhancements with or without base maintenance contracts.

The candidate must be an ISA certified arborist with strong leadership, scheduling, and training skills, capable of managing multiple service teams and a commercial portfolio.

Qualifications

• Associate degree (minimum 2 years) in a business-related field or equivalent experience.
• Minimum of 3 years of prior customer service, management, and leadership experience within the landscaping industry or local marketplace.
• Minimum of 1 year of supervisory experience.
• PLANET Certification (Installation of Hard and Softscapes).
• ISA certified arborist required.

Responsibilities

• Understand client needs via regular communication with the Account Manager(s).
• Manage all landscape enhancement services, including coordination of materials, people, equipment, and subcontractors.
• Inspect properties before scheduled service to prepare a specific action plan.
• Understand irrigation systems, identify repairs or adjustments, and communicate recommendations.
• Monitor landscape for insect or disease problems.
• Hands-on work with crews to meet scheduling demands.
• Enforce BrightView policies and procedures for equipment upkeep and safety.
• Assist Branch Manager in staffing, hiring, and scheduling.
• Complete paperwork for employee changes and hires.
• Provide coaching, training, and growth plans for employees.
• Provide hands-on training on equipment operation, pruning, safety, and quality standards.
• Focus on safety and monitor safety records.
• Maintain administrative systems (time sheets, job databases, schedules).
• Order materials and monitor costs/deliveries.
• Request purchase orders per guidelines.
• Assist Branch Manager in enhancement sales tasks.

Skills

Leadership

Customer service

Communication

Team management

Education

Associate degree (business-related)

PLANET Certification

ISA Arborist Certification

Job description

Description

The Best Teams are Created and Maintained Here.

Job Summary

• The Enhancement Manager (EM) schedules and directs personnel and resources towards providing quality, cost-effective enhancement services to clients. EMs support the Account Managers in estimating, design, and client meetings, as well as sell enhancement services to clients, with or without base maintenance contracts. The EM oversees a commercial landscape portfolio and multiple service teams. The EM is responsible for training and developing these individuals by providing day-to-day operational scheduling and guidance.

• Must be ISA certified arborist.

Duties and Responsibilities:

• Understand client needs via regular communication with the Account Manager(s)

• Manage all landscape enhancement services, including the coordination of all materials, people, equipment, and subcontractors required to produce quality work.

• Inspect properties before scheduled service to properly prepare a specific action plan for service.

• Understand irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate party.

• Monitor all aspects of the landscape and identify insect or disease problems.

• Perform hands-on work with crews to meet work and scheduling demands.

• Implement and enforce BrightView policies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment.

• Work with the Branch Manager to identify staffing needs, hire new crew members, and prepare daily crew schedules.

• Ensure proper paperwork is completed for all employee changes and hires.

• Communicate with, counsel, train, discipline, review, and develop a growth plan for employees.

• Hands-on training and support of crew members, including proper operation of equipment, pruning techniques, safety, and quality standards.

• Focus on safety and monitor safety records.

• Maintain and manage all required administrative systems, including but not limited to time sheets, job databases, and service schedules.

• Order materials as needed and monitor costs and deliveries.

• Request purchase orders and use in accordance with company guidelines.

• Assist the Branch Manager in the performance of enhancement sales tasks as required.

Education and Experience:

• Associate degree (minimum 2 years) in a business-related field or equivalent experience required.

• Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry, or local marketplace

• Minimum of 1 year of supervisory experience

• Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes)

Physical Demands/Requirements:

• Ability to lift and carry 40 lbs.

• Be at least 18 years old (21 if operating company provided vehicles)

• Possess strong stamina and have the ability to work outdoors in various weather conditions including extreme heat and cold.

• Ability to bend, stoop, and twist continuously throughout the day

• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur.

• ISA certified arborist.

Work Environment:

• Work in an indoor office and outdoors during site walkthroughs and site supervision duties.

• Ability to work outdoors/indoors in moderate to extreme weather conditions (e.g., temperatures more than 100°F, temperatures below 32°F, various levels of humidity)

• Ability to work in direct sunlight for extended periods of time.

• Work outdoors near automotive traffic, bodies of water, fumes, dust, mechanical and/or electrical hazards.

• Ability to work in environments where extended periods of loud noise are present.

• Ability to work in environments where exposure to allergens such as pollen and rag weed, insects such as bees and spiders and reptiles such as lizards and snakes.

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time.

Compensation Pay Range:

75000.00 to 90000.00

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process .

It’s Not Just a Team. It’s One BrightView.