Enhancement Manager

BrightView Holdings, Inc.; North Las Vegas (NV); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid holidays

Job summary

BrightView Landscapes, LLC in North Las Vegas, NV is seeking an Enhancement Manager to lead landscape enhancement services, supervise crews, and coordinate with Account Managers to estimate design work and client meetings.

The EM ensures safety, manages materials and subcontractors, oversees irrigation repairs, and trains staff to meet quality standards while maintaining administrative systems.

Qualifications

• Must be ISA certified arborist.
• Associate degree (minimum 2 years) in a business-related field or equivalent experience required.
• Minimum of 3 years of customer service, management and leadership experience.
• Minimum of 1 year of supervisory experience.
• Obtain and maintain PLANET Certification (Installation of Hard and Softscapes).

Responsibilities

• Coordinate materials, people, equipment, and subcontractors to deliver quality work.
• Understand client needs via regular communication with Account Managers.
• Inspect properties and prepare action plans for service.
• Understand irrigation systems and communicate repairs/recommendations.
• Monitor landscape health and pest/disease issues.
• Hands-on supervision and training of crews.
• Enforce BrightView policies and equipment safety procedures.
• Assist Branch Manager with staffing and daily crew schedules.
• Ensure proper paperwork for hires and changes.
• Develop growth plans and provide coaching.
• Train crews on equipment operation, pruning, safety, and quality.
• Maintain administrative systems like time sheets and service schedules.
• Order materials and monitor costs/deliveries.
• Assist enhancement sales tasks as required.

Skills

ISA certified arborist

Customer service leadership

Crew supervision

Budgeting & scheduling

Education

Associate degree in business-related field

PLANET Certification (Hard/Softscapes)

Job description

Description

The Best Teams are Created and Maintained Here.

Job Summary

• The Enhancement Manager (EM) schedules and directs personnel and resources towards providing quality, cost-effective enhancement services to clients. EMs support the Account Managers in estimating, design, and client meetings, as well as sell enhancement services to clients, with or without base maintenance contracts. The EM oversees a commercial landscape portfolio and multiple service teams. The EM is responsible for training and developing these individuals by providing day-to-day operational scheduling and guidance.
• Must be ISA certified arborist.

Duties and Responsibilities:

• Understand client needs via regular communication with the Account Manager(s)
• Manage all landscape enhancement services, including the coordination of all materials, people, equipment, and subcontractors required to produce quality work.
• Inspect properties before scheduled service to properly prepare a specific action plan for service.
• Understand irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate party.
• Monitor all aspects of the landscape and identify insect or disease problems.
• Perform hands-on work with crews to meet work and scheduling demands.
• Implement and enforce BrightViewpolicies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment.
• Work with the Branch Manager to identify staffing needs, hire new crew members, and prepare daily crew schedules.
• Ensure proper paperwork is completed for all employee changes and hires.
• Communicate with, counsel, train, discipline, review, and develop a growth plan for employees.
• Hands-on training and support of crew members, including proper operation of equipment, pruning techniques, safety, and quality standards.
• Focus on safety and monitor safety records.
• Maintain and manage all required administrative systems, including but not limited to time sheets, job databases, and service schedules.
• Order materials as needed and monitor costs and deliveries.
• Request purchase orders and use in accordance with company guidelines.
• Assist the Branch Manager in the performance of enhancement sales tasks as required.

Education and Experience:

• Associate degree (minimum 2 years) in a business-related field or equivalent experience required.
• Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry, or local marketplace
• Minimum of 1 year of supervisory experience
• Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes)

Physical Demands/Requirements:

• Ability to lift and carry 40 lbs.
• Be at least 18 years old (21 if operating company provided vehicles)
• Possess strong stamina and have the ability to work outdoors in various weather conditions including extreme heat and cold.
• Ability to bend, stoop, and twist continuously throughout the day
• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur.
• ISA certified arborist.

Work Environment:

• Work in an indoor office and outdoors during site walkthroughs and site supervision duties.
• Ability to work outdoors/indoors in moderate to extreme weather conditions (e.g., temperatures more than 100°F, temperatures below 32°F, various levels of humidity)
• Ability to work in direct sunlight for extended periods of time.
• Work outdoors near automotive traffic, bodies of water, fumes, dust, mechanical and/or electrical hazards.
• Ability to work in environments where extended periods of loud noise are present.
• Ability to work in environments where exposure to allergens such as pollen and rag weed, insects such as bees and spiders and reptiles such as lizards and snakes.

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time.

Compensation Pay Range:

75000.00 to 90000.00

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process

It’s Not Just a Team. It’s One BrightView.