Enhanced Mobile Crisis Responder

Northwestern Counseling & Support Services; St. Albans (VT); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Employer-matched retirement plan

Student loan forgiveness

Job summary

Northwestern Counseling & Support Services in Saint Albans, VT is seeking an Enhanced Mobile Crisis Responder for our 24-hour Emergency Services team. This full-time role offers a salary range of $25.00 - $27.00 per hour and a chance to impact individuals in crisis.

Responsibilities include mobile crisis assessment, intervention, stabilization, and follow-up, coordinating with law enforcement and healthcare partners, and connecting clients with treatment resources.

Qualifications

• Experience in crisis intervention, mental health, or behavioral health services.
• Strong assessment, communication, problem-solving, and collaboration skills.
• Ability to respond effectively in complex and rapidly changing situations.
• Comfort working with clients of all ages and backgrounds.

Responsibilities

• Provide mobile mental health crisis assessment, intervention, stabilization, and follow-up.
• Respond collaboratively with team members, law enforcement, healthcare providers, and community partners.
• Connect individuals with appropriate treatment, resources, and ongoing supports.
• Coordinate inpatient psychiatric care when clinically necessary.
• Promote safe, person-centered alternatives to hospitalization whenever appropriate.

Skills

Crisis intervention

Mental health services

Team collaboration

Assessment skills

Communication skills

Education

Bachelor's degree or equivalent

Job description

Job Details: Job Location: Tomlinson Center 2nd Floor (Emergency Services) - Saint Albans, VT, Position Type: Full Time, Salary Range: $25.00 - $27.00Hourly, Northwestern Counseling & Support Services is seeking a compassionate and skilled Enhanced Mobile Crisis Responder to join our 24-hour Emergency Services team.

Key Responsibilities

• Provide mobile mental health crisis assessment, intervention, stabilization, and follow-up.
• Respond collaboratively with team members, law enforcement, healthcare providers, and community partners.
• Connect individuals with appropriate treatment, resources, and ongoing supports.
• Coordinate inpatient psychiatric care when clinically necessary.
• Promote safe, person-centered alternatives to hospitalization whenever appropriate.

Qualifications

• Experience in crisis intervention, mental health, or behavioral health services.
• Strong assessment, communication, problem-solving, and collaboration skills.
• Ability to respond effectively in complex and rapidly changing situations.
• Comfort working with clients of all ages and backgrounds.

At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,250 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!

EOE

Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.

Qualifications: Bachelor’s Degree; or equivalent combination of related education, training and experience.