Enhanced Mobile Crisis Responder

Northwestern Counseling & Support Services Inc; St. Albans (VT); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Employer-matched retirement plan

Educational support

Student loan forgiveness

Job summary

Northwestern Counseling & Support Services Inc. seeks an Enhanced Mobile Crisis Responder to join our 24-hour Emergency Services team.

You will bring mental health crisis support directly into the community, conducting assessments, interventions, stabilization, referrals, and follow-up for individuals experiencing a crisis. This role requires crisis intervention experience, strong communication and collaboration skills, and the ability to work with diverse clients in fast-changing environments.

Qualifications

• Experience in crisis intervention, mental health, or behavioral health services.
• Strong assessment, communication, problem-solving and collaboration skills.
• Ability to respond effectively in complex and rapidly changing situations.

Responsibilities

• Provide mobile mental health crisis assessment, intervention, stabilization, and follow-up.
• Collaborate with law enforcement, healthcare providers, and community partners.
• Connect individuals with appropriate treatment, resources, and ongoing supports.
• Coordinate inpatient psychiatric care when clinically necessary.
• Promote safe, person-centered alternatives to hospitalization when appropriate.

Skills

Crisis Intervention

Mental Health

Assessment Skills

Communication

Team Collaboration

Education

Bachelor's Degree or equivalent

Job description

Northwestern Counseling & Support Services is seeking a compassionate and skilled Enhanced Mobile Crisis Responder to join our 24-hour Emergency Services team.In this role, you’ll bring mental health crisis support directly into the community, providing assessment, intervention, stabilization, referrals, and follow-up to individuals experiencing a mental health crisis. Working as part of a collaborative mobile response team, you’ll help people access the right level of care while supporting stabilization in the community whenever clinically appropriate.Key ResponsibilitiesProvide mobile mental health crisis assessment, intervention, stabilization, and follow-up.Respond collaboratively with team members, law enforcement, healthcare providers, and community partners.Connect individuals with appropriate treatment, resources, and ongoing supports.Coordinate inpatient psychiatric care when clinically necessary.Promote safe, person-centered alternatives to hospitalization whenever appropriate.QualificationsExperience in crisis intervention, mental health, or behavioral health services.Strong assessment, communication, problem-solving, and collaboration skills.Ability to respond effectively in complex and rapidly changing situations.Comfort working with clients of all ages and backgrounds.At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,250 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!EOEHiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.Bachelor’s Degree; or equivalent combination of related education, training and experience.