English-Speaking Community Growth & Content Associate

Clapper; Lewisville (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Bonus program

Professional development stipend

401(k) match

PTO accrual

Paid holidays

Paid parental leave

Breakfast stipend

Equipment choice

Platform access

Job summary

Clapper is a creator-first social platform seeking to grow its English-speaking community across the U.S., UK, Australia, and Canada. You will own day-to-day growth, in-app campaigns, and creator relationships to boost engagement and retention.

This in-office role in Lewisville, TX focuses on in-app content, live programming, and community engagement to strengthen the English-speaking user base and support brand goals.

Qualifications

• Two+ years in social media, content, or community roles.
• Experience creating short-form video content and growing communities.

Responsibilities

• Own day-to-day English-language community and content strategy across target markets.
• Create, publish, and manage English-language video content aligned with brand.
• Develop a content calendar balancing programming, education, and campaigns.
• Host or support Lives, events, and creator activations.
• Build in-app engagement campaigns to drive participation and retention.
• Collaborate with creators and internal teams to spot opportunities.

Skills

Community growth

Content creation

Live programming

Campaign management

Creator partnerships

Social media

Video content

Tools

CapCut

Canva

Adobe Creative Cloud

Job description

Clapper is a creator-first, community-centered social media platform built for authentic connection. We offer creators an ad-free space, an equal-opportunity algorithm, and direct ways to monetize their work. Our communities are built through real participation, creator relationships, and content that gives people a reason to return.

We are looking for a creative, community-minded English-Speaking Community Growth & Content Associate to help lead and grow Clapper’s English-speaking community across the United States, United Kingdom, Australia, and Canada. This person will own the day-to-day growth and community experience of Clapper’s English-language community presence, using original content, Live programming, in-app campaigns, creator relationships, and direct community engagement to build an active and welcoming audience.

The Role:

This is a hands-on content and community-growth role. You will not simply publish posts or respond to comments. You will help shape how English-speaking users discover Clapper, participate in the platform, connect with one another, and return over time.

Your primary focus will be in-app content, community programming, and engagement. You will also support out-of-app content when it helps strengthen the in-app community or supports a defined growth goal. Your work will focus on increasing engagement, retention, and active usage across Clapper’s priority English-speaking growth markets. You will develop and test content ideas, host or support Lives, analyze what performs, and turn what you learn into stronger community programming and campaigns.

This is an in-office role in Lewisville, TX.

What You'll Do:

• Own the day-to-day community and content strategy for Clapper’s English-language community presence across the U.S., UK, Australia, and Canada.
• Create, publish, and manage English-language video content that is entertaining, useful, culturally relevant, and aligned with Clapper’s creator-first brand.
• Develop a practical content calendar that balances recurring community programming, product education, creator highlights, timely trends, market-relevant moments, and campaign content.
• Host, co-host, moderate, or support English-language Lives, community events, and creator activations.
• Build and execute in-app engagement campaigns that encourage participation, repeat activity, community connection, and retention.
• Collaborate with creators, community leaders, and internal teams to identify content opportunities and build an active, welcoming English-speaking community.
• Engage directly with users through comments, messages, group activity, and community conversations while providing thoughtful, accurate, and professional support.
• Help maintain a safe, respectful, and inclusive community experience by escalating user concerns and moderation issues when needed.
• Track and analyze content and community performance, including views, engagement, follower growth, participation, retention, and relevant active-user trends across priority markets.
• Use performance insights to improve content concepts, Live programming, campaign strategy, and community-engagement tactics.
• Gather recurring user feedback, questions, and friction points, then share clear insights with Operations, Product, Marketing, and Support teams.
• Stay current on Clapper features, English-language creator trends, short-form video culture, and community needs across the U.S., UK, Australia, and Canada.
• Help ensure market differences are understood in content and programming without losing a consistent Clapper brand and creator-first community experience.

What You’ll Bring:

• Full professional fluency in English, written and spoken.
• Two or more years of relevant experience in social media, content creation, community management, creator partnerships, customer engagement, or a related role.
• A demonstrated ability to create engaging short-form video content and manage or grow a social-media profile, community, or creator-facing channel.
• Comfort appearing on camera and hosting or participating in Live video and community conversations.
• Strong instincts for English-language digital culture, creator trends, audience preferences, and community-building across the U.S., UK, Australia, and Canada.
• An ability to recognize meaningful differences in local culture, creator behavior, language, and timing across priority markets, then adjust content thoughtfully.
• Experience building content calendars, turning ideas into publishable content, and adapting quickly based on performance or feedback.
• Comfort using platform analytics to identify what is working, what is not, and what to test next.
• Excellent communication, judgment, organization, and follow-through.
• An empathetic, proactive approach to user support and community interaction.
• Ability to work independently, manage multiple priorities, and collaborate with a lean, fast-moving team.

Preferred Qualifications:

• Experience growing a creator, brand, or community account on a short-form video or social platform.
• Experience creating and editing video content using tools such as CapCut, Canva, Adobe Creative Cloud, or comparable tools.
• Experience with livestream programming, creator activations, community events, or online moderation.
• Experience creating campaigns intended to improve engagement, retention, or active-user growth.
• Familiarity with social-media analytics, content experimentation, and translating performance data into new creative ideas.
• Experience supporting users or communities in a fast-paced social, creator, consumer-app, or digital-media environment.
• Experience working with audiences across more than one English-speaking market.

How We Will Measure Success:

The first priority is to understand Clapper’s product, the English-speaking community, the current content and campaign workflow, and the differences that matter across priority markets. Over time, success will be measured by the quality and consistency of the English-speaking community experience, growth of the English-language community presence, stronger content and Live performance, productive community engagement, and contribution to Clapper’s goals for engagement, retention, daily active users, and monthly active users.

Interview Process:

Our interview process is designed to be thorough while remaining respectful of your time. The process is expected to include:

1. HR Screen:

An introductory conversation with our HR Manager to learn more about your background, experience, and interest in Clapper.

2. Project:

A brief exercise designed to help us understand how you approach content ideas, community programming, and growth opportunities. Additional details and expectations will be shared with candidates who reach this stage.

3. Hiring Team Interview:

A deeper conversation with our HR Manager and Head of Operations, who this role reports to, focused on your experience with content creation, community growth, Spanish-speaking audiences, and creator or user engagement.

4. Panel Interview:

A final conversation with members of the Clapper team focused on your project, collaboration style, community instincts, and mutual fit.

At Clapper, we believe in creating a supportive, flexible, and energizing environment (no matter your role). As a full-time team member, you may be eligible for:

• Medical, Dental, and Vision Insurance: Comprehensive coverage to support your health and well-being.
• Performance-Based Bonus: Annual bonus opportunity aligned with your contributions and overall company performance.
• Professional Development Stipend: An annual $1,000 stipend to invest in your growth — whether that's courses, certifications, conferences, or other learning opportunities that support your career.
• 401(k) Match: Plan for your future with access to our 401(k) program, including a company match.
• Accrued Paid Time Off: Take the time you need to rest and recharge with PTO that accrues throughout the year.
• Paid Holidays: We observe 12 paid holidays each year.
• Paid Parental Leave: 6 weeks fully paid.
• Breakfast and Commuter Stipend: A breakfast and commuter stipend added right to your paycheck.
• Choice of Equipment: Pick what works best for you: Mac or PC, plus a keyboard and mouse.
• Platform Access: Get firsthand access to Clapper as part of your role and help shape the product from a true user perspective.

Employment at Clapper is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.