Engineering Technician - 90% Travel

Serco; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

Serco Inc. seeks an Engineering Technician to support worldwide CCTV system installation, integration, and configuration for DoD Army facilities. You will install, configure, and test CCTV hardware in server racks, run low-voltage cabling, and ensure quality and safety standards on site.

This role is primarily field-based with extensive travel; up to 90% travel expected, four months on the road at a time, with a home base in the US. Background checks and a CAC/card access are required.

Qualifications

• High School Diploma or GED required.
• US Citizenship and ability to obtain security clearances.
• Travel up to 90% of the time, four months at a time.
• 2 years in VMS and/or working with server equipment.
• At least 1 year installing rack equipment and cable management.
• Knowledge of CCTV, networking, and security wiring.
• Ability to lift 75–100 lbs and work at heights.
• Pass pre-employment background checks and drug screening.

Responsibilities

• Install, connect and configure CCTV equipment in server racks and troubleshoot.
• Mount cameras, configure recording devices, and test operation.
• Run and route low-voltage cables through walls, ceilings, and conduits.
• Terminate network cables with RJ45 and patch panels; test connections.
• Read blueprints and site layouts; complete installation reports.
• Maintain neat cable management and follow safety standards.

Skills

Travel readiness

Cable installation

Blueprint reading

Team communication

Equipment handling

Education

High School Diploma/GED

Tools

Cable testers

RJ45 termination tools

Ladders

Job description

Serco is looking for Engineering Technician to support a team performing worldwide Closed-Circuit Television (CCTV) systems installation, integration, and configuration of CCTV hardware and software infrastructure within the server rack supporting U.S. Department of Defense (DoD) Army facilities.

Serco supports the US IMCOM Army Child & Youth Services (CYS) Closed Circuit Television (CCTV) to include the equipment within the server rack. Our team installs, upgrades, maintains and provides customer support to the Functional Technology Specialists (FTS), building directors, and staff on site to allow them to perform their mission successfully.

The Engineering Technician will provide hands-on technical support for mission-critical technology at U.S. Army installations worldwide. The role requires expertise in running, routing, terminating, and testing low-voltage cables; installing cable pathways; connecting cameras and recording equipment; and ensuring all wiring, cable management, and equipment installations meet established quality, safety, and performance standards.

This position requires is primarily field-based technical work with extensive worldwide travel. Technicians are expected to be on the road four or more consecutive months at a time, before taking a break. Employees may establish a home base anywhere within the United States and will travel to support U.S. Army installations worldwide.

In This Role, You Will

• Install, connect and configure CCTV equipment in server racks to include cameras, switches, servers, power supplies and troubleshoot connectivity issues.
• Mount cameras in suitable locations and adjust angles for proper coverage.
• Configure camera systems and recording devices.
• Test installed equipment to ensure proper operation.
• Run and route low-voltage cables such as Cat5e/Cat6 Ethernet, coaxial, and power cables.
• Pull cables through walls, ceilings, conduits, cable trays, and underground pathways.
• Drill holes, mount brackets, and install cable supports as required.
• Measure, cut, label, and organize cables for clean installations.
• Terminate network cables using RJ45 connectors and patch panels.
• Install cable conduits, raceways, and protective tubing.
• Test cables using cable testers to verify proper connections.
• Diagnose faults in cameras, wiring, power supplies, and recording systems.
• Follow safety procedures when working with ladders, tools, and electrical equipment.
• Troubleshoot cable faults, signal issues, and connectivity problems.
• Maintain neat cable management and follow installation standards.
• Read blueprints, wiring diagrams, and site layouts.
• Complete required installation reports and maintain accurate documentation.

To Be Successful In This Role, You Will Have

• High School Diploma/GED
• US Citizenship
• The ability to travel up to 90% of the time, up to four months at a time.
• 2 years of experience in VMS and/or working with server equipment
• At least 1 year of experience installing rack equipment, cable conveyance, and all peripheral equipment.
• Knowledge of CCTV, networking, and security system wiring.
• Ability to use hand tools, power tools, cable testers, and ladders.
• Ability to identify and troubleshoot wiring issues.
• Understanding of cable pathways and installation best practices.
• Good attention to detail and ability to keep installations organized.
• Ability to work independently and complete projects on schedule.
• Verbal and written communications skills are essential for interacting with on-site lead, team members, on-site customer, project lead, project engineer and leadership.
• Valid passport or ability to obtain a passport within 1 month of being hired.
• Be able to receive a favorable determination from the National Agency Check with Inquiries background investigation National Security Check including finger-prints checks; NACI.
• Must be able to obtain access to all military installations and obtain a CAC (Common Access Card)
• Be able to successfully undergo a pre-employment background check investigation and a drug screening.
• Ability to work unique schedules based on assigned projects including some work outside core hours and being willing to work more than 40 hours/week.
• Ability to lift objects (servers, cable reels, etc.) up to 75-100 pounds without assistance.
• Ability to climb ladders and work at heights.
• Ability to work in ceilings, crawl spaces, and outdoor environments.
• Ability to stand, bend, kneel, and perform cable installation tasks for extended periods.
• Ability to work in areas with drafts, noise, temperature variation and inclement weather or other adverse conditions

Additional Desired Experience And Skills

• Experience with Pelco or Genetec or similar Video Management Systems
• Familiar overseas travel requirements
• Military background
• A current OSHA certification
• A current BISCI certification
• A current US passport

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The hourly amount for this position can be found at the top of this posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract.

Benefits – Comprehensible benefits for full-time employees (part-time members receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.

The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [e-mail].