Engineering Technician

ALTEN; San Diego (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A technology consulting firm based in San Diego seeks an entry-level Engineer Technician to provide technical assistance for Internal Test Equipment Systems. The position emphasizes training in Linux and TCP/IP networking, with responsibilities including setup, maintenance, and troubleshooting support. Ideal for those eager to learn and grow in a technical support environment. Work is on-site, Monday to Friday, from 9 AM to 5 PM PST.

Qualifications

• 1+ year of Engineering Technician or related work experience.
• 2+ years of experience in a technical support or IT-related role.
• Completion of a technical vocational program is preferred.

Responsibilities

• Assist in the basic setup and configuration of ITES.
• Follow detailed instructions to perform routine maintenance tasks on Linux-based systems.
• Document observations and troubleshooting steps.

Skills

Troubleshooting and problem solving

Basic Linux Exposure

Fundamental Computer Hardware

Attention to Detail

Communication

Willingness to Learn

Reliability

Team Player

Education

Associate's degree

High School Diploma or equivalent

Bachelor's degree (optional)

Tools

CompTIA A+

Linux+ Fundamentals

Job description

Job Description

Top 4 Required Skills

• Strong experience in troubleshooting and problem solving, this is a must!

Primary Purpose of Job

The Engineer Technician provides entry-level technical assistance for Internal Test Equipment Systems (ITES). This role is ideal for individuals with foundational technical training or limited prior experience who are looking to gain practical skills in a support environment focused on Linux and TCP/IP networking. The technician will perform routine tasks, assist with diagnostics, and follow established procedures, with a strong emphasis on learning and adherence to instructions.

Basic Job Requirements

• Assist in the basic setup and configuration of ITES.
• Follow detailed instructions to perform routine maintenance tasks on Linux-based systems for ITES.
• Document observations and steps taken during troubleshooting processes.
• Escalate issues to Associate Support Engineers or Support Engineers.
• Assist with basic cable management and hardware verification for ITES.
• Perform data entry and record-keeping related to support tickets.
• Learn to identify common error messages and basic system behaviors.
• Adhere strictly to company safety protocols and operational guidelines.
• Participate in on-the-job training and seek clarification when needed.

Physical Requirements

Must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Must be able to reach at, above, and below shoulder level, flex/extend neck and have good hand and finger dexterity.

Skill or Knowledge Level Required

• Basic Linux Exposure: Familiarity with turning on/off a Linux system, basic navigation in a graphical user interface (GUI) or understanding of simple command-line prompts (e.g., how to open a terminal).
• Fundamental Computer Hardware: Ability to identify basic computer components (e.g., CPU, RAM, hard drive, network port).
• Attention to Detail: Ability to follow instructions precisely and meticulously record information.
• Communication: Ability to communicate clearly with supervisors and team members regarding tasks and observations.
• Willingness to Learn: Eagerness and openness to acquire new technical skills and knowledge.
• Reliability: Punctual and consistent in performing assigned tasks.
• Team Player: Ability to work cooperatively within a team structure.

Education Requirement

• Associate's degree and 1+ year of Engineering Technician or related work experience or
• High School Diploma or equivalent and 2+ years of Engineering Technician or related work experience.
• Optional: Bachelor's degree in a technical field, or completion of a military technical or trade school program.

Required Experience

• Completion of a technical vocational program, IT certification (e.g., CompTIA A+, Linux+ Fundamentals), military technical, or trade school program, or 2+ years of experience in a technical support, or IT-related role.

Level of Responsibility

• Works under supervision.
• Decision-making affects direct area of work and/or work group.
• Requires verbal and written communication skills to convey basic, routine factual information.
• Tasks consist of a limited number of steps and can be referenced using directions or manuals.

Comments for Suppliers

• Rounds of interviews to be expected: 1
• Interview Method: Microsoft Teams Onsite
• Work Address: 6455 Lusk Blvd, San Diego, CA 92121 (Building Q)
• Shift: 9am to 5.00pm PST
• Work Days: Mon-Fri
• Requirement: 100% Onsite
• Shift Time: 1
• Weekly / Daily Expected Hours: 40.0 / 8.0