Engineering Technician

Sure Secure Solutions; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Sure Secure Solutions is seeking an Engineering Technician to support and maintain communication systems in Cleveland, OH. This full-time role requires solid experience in cable plant operations and strong troubleshooting skills. The technician will work independently, following specific directives while also collaborating with engineering teams. The organization offers competitive benefits including medical and vision insurance, 401(k), and a supportive working environment.

Benefits

Dental Insurance

Vision Insurance

Life Insurance

Paid time off

401(k) Retirement plan

Qualifications

• 4 or more years of relevant experience in a technical role.
• Experience in cable plant with fiber optic and copper cabling.
• Ability to lift and carry up to 50 lbs.

Responsibilities

• Installing, supporting, and maintaining communication circuits.
• Diagnosing and resolving technical problems related to VoIP.
• Assisting in design modification based on engineering data.

Skills

Basic network troubleshooting skills

Excellent oral and written communication skills

Analytical thinking

Problem-solving abilities

Education

High School diploma

Tools

Diagnostic tools

Job description

Join to apply for the Engineering Technician role at Sure Secure Solutions

1 day ago Be among the first 25 applicants

Join to apply for the Engineering Technician role at Sure Secure Solutions

Direct message the job poster from Sure Secure Solutions

Senior Technical Recruiter | Lead IT Recruiter | Talent Acquisition Specialist | International & Global Recruiter | Talent Scout | McKinsey Forward…

Job Type: Full-time W2.

Job Description:

The Engineering Technician II will perform assignments that are not completely standardized or prescribed. The role requires selecting or adapting standard procedures or equipment, using fully applicable precedents. The technician will receive initial instructions, equipment requirements, and advice from a supervisor or engineer as needed and will perform recurring work independently. Work will be reviewed for technical adequacy or conformity with instructions.

Primary Responsibilities:

• Installing, supporting, and maintaining communication circuits
• Performing technical analyses of hardware and transmission facilities using various diagnostic tools to support efficient network operations
• Identifying, diagnosing, and resolving technical problems related to VoIP or network failure/integrity and usage of PC hardware and software
• Utilizing existing knowledge while building additional knowledge of the company, client, and processes
• Resolving work orders for Cable Plant, Network, and VOIP issues
• Solving a range of straightforward problems
• Analyzing possible solutions using standard procedures
• Completing work with a moderate level of guidance and direction
• Solving standard problems by analyzing possible solutions using experience, judgment, and precedents
• Impacting the quality of own work and the work of others on the team
• Working within guidelines and policies
• Explaining information to others in straightforward situations

Typical Duties:

• Constructing components, subunits, or simple models or adapting standard equipment; troubleshooting and correcting malfunctions
• Following specific layouts and scientific diagrams to construct and package simple devices and subunits of equipment
• Conducting various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement, selecting, preparing, and operating standard test equipment, and recording test data
• Extracting and compiling a variety of engineering data from field notes, manuals, lab reports, etc.; processing data, identifying errors or inconsistencies, selecting methods of data presentation
• Assisting in design modification by compiling data related to design, specifications, and materials that are pertinent to specific items of equipment or component parts; developing information concerning previous operational failures and modifications, and using judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information.

Basic Qualifications:

• High School diploma with 4 or more years of relevant experience
• 3+ years of cable plant experience working with fiber optic, copper, and category cabling
• 1+ years’ experience troubleshooting complex routing and switching issues
• 1+ years’ experience configuring switches, routers, network appliances, WAN acceleration devices
• Basic network troubleshooting skills
• Excellent oral and written communication skills
• Ability to lift and carry 50 lbs. for up to 100 feet at a time; ability to lift 25 lbs. vertically using ladders
• Ability to work in confined spaces, such as raised floors or communications closets; ability to work in noisy environments, such as data centers and operations centers; ability to stand or sit for 8 hours at a time

Preferred Qualifications:

• BICSI Certification
• CCNA or other Networking Certification
• Organized and detail-oriented
• Strong leadership skills
• Self-motivated/self-directing
• Strong collaboration, prioritization, and adaptability skills
• Relationship-building skills
• Ability to manage and prioritize own work and that of the team
• Analytical thinking and problem-solving abilities
• Ability to effectively communicate with all organizational levels (from SMEs to Senior management)
• Ability to analyze problems at various levels (detail level, overall organizational impact, etc.)

Physical Requirements:

• Must be able to lift and carry 50 lbs. for up to 100 feet at a time
• Must be able to lift 25 lbs. vertically using ladders
• Must be able to work in confined spaces and noisy environments
• Must be able to stand or sit for 8 hours at a time

Sure Secure Solutions is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment contingent upon successful completion of a background investigation.

At Sure Secure Solutions we have an enjoyable working environment, offering competitive benefit packages and surrounded with professionals who have the subject matter expertise to develop innovative, cutting-edge business solutions in an ever-evolving technology landscape. The benefits include Dental Insurance, Vision Insurance, Life insurance, Long and short-term disability, Paid time off, 401(k) Retirement plan. More specific information on benefits eligibility will be provided as part of the interview process.

This is a full-time Role. U.S. citizenship is required. All candidates must be able to obtain a Public Trust Clearance (PTC).

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Sure Secure Solutions by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified about new Engineering Technician jobs in Cleveland, OH.

Industrial Maintenance Technician - Examination

Electrical Maintenance Technician $5000 Hiring Bonus

Twinsburg, OH $56,000.00-$65,000.00 1 week ago

Maintenance Technician - Part Time - $19.50/hour

Maintenance Technician (1st or 2nd shift)

Multicraft Maintenance Technician $5000 Hiring Bonus

Maintenance Technician 1st Shift Full-Time

Data Center Mechanical Technician, Chiller Experience Preferred

Twinsburg, OH $56,000.00-$65,000.00 1 month ago

Part-time Staff: Engineering Lab Technician

Utility Maintenance Person – Instrument Technician (Maintenance Training Program)

3rd Shift Manufacturing Maintenance Technician

Multi-Craft Maintenance Technician - 1st Shift - $28.60-36.50/hr

East Cleveland, OH $25.00-$27.00 6 months ago

Maintenance Technician, Multi-Family (Multiple positions available)

Greater Cleveland $20.00-$23.00 6 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.